Customer Service Representative

DALLAS POWER SPORT

Dallas, TX Job Details Full-time $30 - $35 an hour 4 hours ago Benefits Health insurance 401(k) Flexible schedule Life insurance Retirement plan Qualifications Computer operation Computer literacy Administrative experience Organizational skills Multi-line phone systems Clerical experience Full Job Description Job Summary We are seeking an energetic and detail-oriented Customer Service Representative to join our dynamic team. In this role, you will serve as the first point of contact for clients and visitors, providing exceptional support through efficient communication and administrative assistance. Your enthusiasm and organizational skills will help foster positive relationships, resolve inquiries promptly, and ensure smooth office operations. This paid position offers an exciting opportunity to develop your customer service expertise while contributing to a welcoming and professional environment. Duties Greet visitors and clients warmly at the front desk, ensuring a positive first impression Manage multi-line phone systems to handle incoming calls efficiently, directing inquiries appropriately Provide outstanding customer support via phone, email, and in person, addressing questions and resolving issues with professionalism Maintain accurate data entry records using productivity software such as Microsoft Office, spreadsheets, and QuickBooks Organize and file documents systematically, ensuring easy retrieval and confidentiality of sensitive information Assist with office management tasks including calendar management, scheduling appointments, and coordinating meetings Support clerical duties such as proofreading correspondence, managing filing systems, and preparing reports Experience Proven experience in customer service or front desk roles within an office environment Strong computer literacy with proficiency in Microsoft Office applications (Word, Excel) and familiarity with productivity software like QuickBooks Excellent phone etiquette with experience handling multi-line phone systems Bilingual abilities are highly desirable to serve diverse client needs effectively Demonstrated organizational skills with the ability to manage time efficiently and prioritize tasks effectively Previous clerical or administrative experience including data entry, filing, and document proofreading Ability to adapt quickly to new technologies and office management tools while maintaining a high level of accuracy Join us to be part of a vibrant team that values proactive communication, organizational excellence, and a passion for delivering top-tier customer service. We are committed to supporting your professional growth in a positive work environment where your skills make a real difference!

Pay:

$30.00 - $35.00 per hour

Benefits:

401(k) Flexible schedule Health insurance Life insurance Retirement plan

Work Location:

In person