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The UPS Store

Customer Service Associate

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Texas data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,016 / year median in Texas

-2% projected decline

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Job Description

At The UPS Store , we're more than just shipping—we're about customer service, teamwork, and growth. We are currently looking for motivated, reliable, and customer-focused team members to join our growing team across multiple locations.
What You'll Do:
Assist customers with shipping, printing, and packaging services Provide outstanding customer service every single day Handle Amazon returns and drop-offs efficiently Operate POS system and manage transactions Maintain a clean, organized, and professional store environment
What We're Looking For:
Strong communication and people skills Ability to multitask in a fast-paced environment Positive attitude and team player mindset Basic computer skills Retail or customer service experience (preferred but not required) Why Join Us? Friendly and supportive team environment Growth and advancement opportunities Hands-on training provided Be part of a respected national brand
Job Types:
Full-time, Part-time Pay:
$11.00 - $16.00 per hour
Benefits:
Flexible schedule
Shift:
8 hour shift Day shift Ability to
Relocate:
Gun Barrel City, TX 75156: Relocate before starting work (Required)
Work Location:
In person