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CITY OF HUNTSVILLE

Guest Service Representative-Part Time 77340

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,016 / year median in Texas

-2% projected decline

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Job Description

More Like This Between $21k and $24k Per Year DOE (Depends on Experience) Position range in Walker County $25k
  • $37k Per Year Guest Service Representative-Part Time 77340 CITY
OF HUNTSVILLE
Occupation:
Customer Service Representatives
Location:
Huntsville, TX
  • 77340
Job Type:
Regular, Part Time (Less than 30 Hours), Permanent Employment, Day Shift
Posted:
08/19/2026 Positions available: 1
Source:
WorkInTexas
Web Site:
WorkInTexas Onsite /
Remote:
Work onsite all of the time
Updated:
08/22/2026
Expires:
09/18/2026 Job #: 17057552 Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Education High School Diploma or Equivalent Experience 12 Month(s) DL Required Schedule Part Time Job Type Regular Duration Permanent Employment Shift Day Shift Public Transit Available Benefits Help for . #HGCY26 #HGCYSummer26 #HGCY26(>18)
JOB SUMMARY
The objective of the Guest Service Representative is to provide Huntsville information and assistance to guests/customers in the most efficient and professional manner possible.
DUTIES AND RESPONSIBILITIES
The duties described below are indicative of what a Guest Service Representative may be asked to perform; other duties may be assigned:
Customer Service/Clerical:
  • Interacts with guests/customers by telephone, in person, by mail and e-mail on a daily basis
  • Handle all travel inquires and information requests, i.e. directions, maps, brochures, etc.
  • Prepares group meeting requests forms.
  • Balances cash drawers daily to detail reports, and prepares daily bank deposit
  • Compile daily end of the day numbers
  • Responds to customer requests for information about the City and its services.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required at the time of hire or for the continuation of employment.
EDUCATION AND/OR EXPERIENCE
  • High school diploma.
  • Minimum of 1 year clerical experience
  • Minimum of 1 year money handling experience.
SKILLS AND ABILITIES
  • Ability to cooperate with staff and the public.
  • Ability to use office equipment; computers, copiers & fax machines, etc.
  • Ability to perform data entry and inquiry functions at an acceptable level of accuracy and speed.
  • Ability to maintain a professional and polished manner and a pleasant tone of voice when dealing with the public.
  • Ability to comprehend and retain city and state policies and legislation, i.
e. city ordinances, procedure manuals, Code of Ordinance and Office Procedures.
LANGUAGE SKILLS
  • Ability to communicate effectively with elected officials, staff, and the public.
  • Ability to communicate effectively in both written and verbal form.
MATHEMATICAL SKILLS
  • Ability to calculate basic mathematical calculations without aid of a calculator.
REASONING ABILITY
  • Ability to define problems and deal with a variety of situations.
  • Ability to think quickly, maintain self-control, and adapt to stressful situations.
  • Ability to use good judgment and effectively solve problems when working with a crowds of people.
  • Ability to plan work, and establish priorities.
PHYSICAL AND WORK ENVIRONMENT
The physical and work environment described are representative of those that must be met by an employee to successfully perform the function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Physical Environment
  • The duties of this job include physical activities such as sitting, stooping, kneeling, standing, walking, lifting, reaching, fingering, grasping, handling, talking, hearing/listening, seeing/observing, and repetitive motions.
  • Specific vision abilities required by this job include close, distance, and peripheral vision; depth perception, and the ability to adjust focus.
  • This job is performed in an office environment. Work Environment The work environment may include some or all of the following:
  • Repetitive activities.
  • Time pressures (frequent rush jobs, urgent deadlines, etc).
  • Distractions (telephone calls, disturbances, etc).
  • Unpleasant social situations (dealing with irate or disturbed individuals). $13.79
  • 15.
60/hour Background requirements: Candidates must pass drug screen and background check. (Convictions will be reviewed on a case-by-case basis. However, company policy does not permit the employment of candidates with some classes/types of convictions.)

Benefits

  • Dental Insurance