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Initial Inc.

AT&T Representative (Training Provided)

Entry-Level JobVerifiedNo experience needed

Career Insights for Client Service Representative / Associate

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$41,387 / year median in Texas

-1% projected decline

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Job Description

Initial Inc. partners with leading brands to strengthen customer relationships through direct engagement and personalized outreach. We're currently seeking an AT&T Representative to join our team and support customer interactions, product education initiatives, and brand representation efforts on behalf of our client, AT&T. Comprehensive training and ongoing guidance are provided for this role, making this an excellent opportunity for individuals looking to develop their skills in a professional sales environment. Candidates who are dependable, enthusiastic about learning, and comfortable engaging with customers are encouraged to apply. Responsibilities of an
AT&T Representative:
Engage with customers to provide information about available AT&T products, services, and promotional offers Create positive customer experiences through clear communication and attentive service Identify opportunities to match customers with services that align with their needs Support sales and customer acquisition initiatives through professional interactions Build trust and rapport through professional and customer-focused interactions Stay up to date on AT&T product updates, service enhancements, and current promotions Accurately document customer interactions and follow established company procedures
Qualifications and Preferred Skills:
High school diploma or equivalent required Goal-oriented mindset with a willingness to take initiative Confident communicator who enjoys working directly with customers Comfortable working both independently and as part of a collaborative team Prior experience in sales, retail, customer service, or hospitality is a plus, but not required Must be at least 18 years old and legally authorized to work in the U.S.
Pay:
$68,000.00 - $75,000.00 per year
Benefits:
Paid training Professional development assistance
Work Location:
In person

Benefits

  • Professional Development
  • Dental Insurance