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Dollar Tree Stores Inc
Customer Service Associate (CSA)
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Texas data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,016 / year median in Texas
-2% projected decline
Job Description
More Like This
Salary Confidential
Position range in Hockley County $10.77
- $18.
Occupation:
Customer Service RepresentativesLocation:
Levelland, TX- 79336
Job Type:
Regular, Full Time (30 Hours or More), Permanent EmploymentPosted:
08/26/2026 Positions available: 1Source:
WorkInTexasWeb Site:
WorkInTexas Onsite /Remote:
Selection RequiredUpdated:
08/29/2026Expires:
09/25/2026 Job #: 17060985 Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Schedule Full Time Job Type Regular Duration Permanent Employment Public Transit Available Benefits Help for .- At Dollar Tree Stores Inc, we are committed to providing exceptional value to our customers while ensuring a pleasant shopping experience. We are seeking enthusiastic and dedicated individuals to join our team as Customer Service Representatives. In this role, you will be an integral part of our store operations, ensuring that each customer receives the highest level of service.
Key Responsibilities:
Customer Interaction:
- Greet and assist customers in a friendly and professional manner. Answer inquiries and address customer concerns efficiently and effectively.
Sales Assistance:
- Guide customers throughout their shopping experience, providing product information, suggesting suitable options, and assisting with the selection of merchandise.
Problem Resolution:
- Handle customer complaints and issues with a calm and positive demeanor. Strive to resolve any problems to the customer's satisfaction or escalate them to the appropriate manager when necessary.
Cash Handling:
- Operate cash registers, process transactions accurately, and handle money in compliance with company policies. Ensure the cash drawer is balanced at the end of each shift.
Store Presentation:
- Maintain a clean, organized, and inviting store environment. Assist with stocking shelves, organizing displays, and ensuring that products are presented neatly and attractively.
Team Collaboration:
- Work collaboratively with other team members to achieve store objectives and contribute to a positive work environment.
Policy Adherence:
- Follow company policies and procedures, including safety guidelines and loss prevention strategies, to ensure a secure and efficient store operation.
Qualifications:
Communication Skills:
- Excellent verbal communication skills are essential for interacting effectively with customers and team members.
Customer Service Experience:
- Previous experience in a customer service role is preferred but not required. A strong desire to learn and grow in a retail environment is important.
Problem-Solving Abilities:
- Ability to handle customer concerns with patience and professionalism and find quick, effective solutions.
Flexibility:
- Willingness to work various shifts, including evenings, weekends, and holidays, based on store needs.
Team Player:
- Ability to work collaboratively in a fast-paced environment while maintaining a positive attitude.
Physical Requirements:
- Ability to stand for extended periods, lift and carry items up to a certain weight, and perform tasks that involve repetitive motions.