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Blake Wright Farmers Insurance

Farmers Insurance Customer Service Representative

Entry-Level JobVerifiedNo experience needed

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What they do

An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.

$40,669 / year median in Texas

-4% projected decline

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Job Description

Farmers Insurance Customer Service Representative Blake Wright Farmers Insurance Mansfield, TX Job Details Full-time $30,000 - $36,000 a year 8 hours ago Benefits Paid holidays Paid time off Opportunities for advancement Life insurance Qualifications Property casualty insurance Full Job Description Job Overview Don't wait, take the next step in your career today. Blake Wright Farmers Insurance in Mansfield, Texas, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative . If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in Insurance? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. You'll have the opportunity to grow your knowledge and you'll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success.
Salary Range:
$30,000.00 - $36,000.00 per year Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Licensing Assistance Employee application lunches Select Paid Holiday's Work-Life Balance Bonus Opportunities Requirements A Property & Casualty insurance license is required.(Will help obtain) Bilingual preferred (English, Spanish) Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Must have ability to multi-task. Professional phone etiquette. Great Customer Service Skills. Problem-Solving Capabilities. Responsibilities Process customer policy change requests. Secure all Trailing Documents from customers. Complete Evidence of Insurance requests. Immediately greet all customers, entering the office, in a friendly and helpful manner. Take premium payments from customers. Answer incoming phone calls on the first ring. Return all phone messages promptly. About Us Blake Wright Farmers Insurance provides a variety of insurance products tailored to the needs of individuals, families, and business owners. Based in the community, the agency focuses on helping clients understand and select appropriate coverage for their specific situations. Their offerings include auto, home, and renters insurance, as well as life insurance and tax-advantaged retirement planning options. By working closely with each policyholder, the agency aims to ensure that customers have the necessary financial safeguards in place to handle unexpected events. Whether protecting personal property or planning for long-term financial stability, Blake Wright Farmers Insurance offers personalized guidance to help clients secure their assets and future.