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LS
Lotus Seafood Pearland
Cashier/Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Texas data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,016 / year median in Texas
-2% projected decline
Job Description
Cashier/Customer Service Representative Lotus Seafood Pearland Pearland, TX Job Details Part-time | Full-time $12 - $20 an hour 1 day ago Benefits Employee discount Qualifications Retail sales transactions Retail customer service procedures Active listening Merchandising Cash register operations Attention to detail Customer engagement Retail math Grocery store experience POS systems Full Job Description Paid based on performance , 12$-20$ an hour plus tips Job Summary We are seeking an energetic and customer-focused Cashier/Customer Service Representative to join our dynamic retail team. In this role, you will be the friendly face of our store, providing exceptional service to every customer while efficiently handling sales transactions. Your enthusiasm and attention to detail will ensure a smooth shopping experience, promote product knowledge, and contribute to a welcoming environment. This paid position offers an exciting opportunity to develop retail skills, engage with diverse customers, and be part of a vibrant team dedicated to excellence. Responsibilities Operate cash registers and POS (Point of Sale) systems accurately to process retail sales transactions, including cash handling, credit card payments, and returns. Provide outstanding customer service by greeting shoppers warmly, answering questions, and assisting with product selection or demonstrations. Maintain knowledge of store products and merchandising standards to effectively promote items through upselling and product demos. Manage stock levels on the sales floor by stocking shelves, organizing displays, and ensuring product availability for customers. Handle cash drawer operations responsibly, including balancing registers at shift end and maintaining accurate cash handling procedures. Communicate clearly with customers using phone etiquette and active listening skills to address inquiries or resolve issues promptly. Support the team with supervising experience by guiding new team members on store policies, POS operations, and customer service expectations when needed. Requirements Previous experience in retail sales or grocery store environments is preferred; familiarity with retail math and cashiering is a plus. Proficiency in POS systems, cash register operations, and basic math skills for accurate transactions. Strong communication skills with the ability to provide excellent customer service in a fast-paced setting. Bilingual abilities are highly desirable to serve diverse customer needs effectively. Experience in supervising or leading a team is advantageous but not mandatory; leadership qualities are valued. Knowledge of grocery store procedures, merchandising techniques, and product demos enhances performance. Ability to handle multiple tasks efficiently while maintaining a positive attitude and professional appearance. Join us today to be part of a lively team committed to delivering memorable shopping experiences!