Customer Service Representative (CSR) - Warehouse setting Trancasa USA, Inc - 2.0 Pharr, TX Job Details 21 hours ago Qualifications Foreign language proficiency Customer records maintenance Computer operation Email customer support Multilingual Phone communication Computer literacy Logistics customer service Accurate transaction records management Managing clients in a customer support role Warehouse experience Customer support Warehouse operations Productivity software Communication skills Email support Entry level Client interaction via phone calls Full Job Description Customer Service Representative (CSR) - Warehouse setting Company Overview Trancasa USA INC is an international leader in ground transportation, dedicated to providing innovative solutions for clients across various industries. Our commitment to quality, technology, and security sets us apart, ensuring that every employee embodies our core principles of commitment, loyalty, respect, teamwork, and exceptional service. Summary We are seeking a Customer Service Representative to join our dynamic team in the heart of the transportation industry. This role is crucial in delivering outstanding support and solutions to our clients, reinforcing our mission of quality service. The position is based in the United States. Schedule Tuesday to

Saturday :

11am - 8pm Subject to change, depending on the operation Responsibilities Provide exceptional customer support via phone and email. Assist clients with inquiries and resolve issues promptly. Maintain accurate records of customer interactions and transactions. Collaborate with team members to enhance service delivery. Utilize communication skills to effectively convey information. Conduct outbound calls to follow up on client feedback or inquiries. Ensure adherence to company policies and procedures. Contribute to a positive team environment. Qualifications Proven experience in customer service or support roles. Bilingual or multilingual capabilities preferred. Strong communication and interpersonal skills. Proficient in Microsoft Office and computer skills. Experience in a warehouse setting t is a plus. Ability to handle multiple tasks efficiently. Strong problem-solving skills and attention to detail. Call-To-Action Ready to make a difference? Join us at Trancasa USA INC and be part of a team that values innovation and excellence. Apply now!