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Plano Tire Company

Bookkeeping & Customer Support

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,016 / year median in Texas

-2% projected decline

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Job Description

Job Title:
Bookkeeping & Customer Support Location:
Plano, TX Schedule:
Monday-Friday, 8:00 AM - 5:00 PM (1-hour lunch)
Compensation:
Pay commensurate with experience Plano Tire is a well-established local automotive shop with 53 years in business. This position has been a cornerstone of daily operations and is ideal for someone who values consistency, organization, and being part of a tight-knit team.
Key Responsibilities:
Customer Support Answer phone calls and respond to general inquiries Support service advisors and technicians Maintain organized office environment Bookkeeping / Administrative Process invoices, payments, and daily transactions Reconcile accounts and assist with basic financial reporting Manage accounts payable and receivable Maintain accurate records and documentation Assist with vendor communication What We're Looking For Prefer 2+ years of bookkeeping, accounting, or administrative experience Strong attention to detail and organizational skills Comfortable using accounting software (QuickBooks or similar preferred) Friendly, professional communication skills Ability to multitask in a fast-paced environment Reliable and consistent work ethic Nice to
Have:
Experience in automotive or service-based businesses Familiarity with POS systems or service management software and/or willingness to learn
Why This Role:
Stable, long-standing business with a strong local reputation with 53 years in business Consistent weekday schedule (no weekends) Supportive, team-oriented environment Opportunity to take ownership of a key role in daily operations If you think you'd be a great fit, we'd love to speak to you!
Contact Doris Sparks at:
972-679-6775 to apply or email your resume to: planotiremarketing@gmail.com
Work Location:
In person