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Pappy's Pet Lodge

Guest Services Representative

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Job Description

We are seeking full-time Guest Services Representatives, who are vital to our company's success. Our customer service reps are the face of our company, handle our clients with exceptional customer service, and keep our customers coming back!
Job requirements/specifics:
  • Variable hours employment (between 35-40 hours per week)
  • Available:
    6:45am
  • 7pm daily, weekends and holidays required
  • Very reliable transportation
  • Must be comfortable with pets and dogs of ALL sizes
  • Technology Requirements:
    basic computer skills i.e. Word, Excel, Email
  • Duties include: Checking pets in and out for lodging, daycare, and grooming; Professional and friendly communication with customers and veterinarians via phone, in person, and email; Making reservations; Working in kennel when needed; Caring for pets
  • cleaning, walking, feeding, and interacting; managing dogs of all temperaments, some dog baths
  • Personality requirements: Upbeat, go-getter, organized, strong multi-tasker, works well individually or in a team environment, reliable
  • Training provided
  • Starting pay: $14 per hour.
  • Opportunities available for advancement within the company
•
Employee Benefits:
Holiday and Overtime pay. Medical, dental and vision offered to full time employees after 60 days. Paid time off after 6 months. Free overnight lodging and doggie daycare for your pets from your first day! Discount on retail and grooming/training services. Thank you, and we cannot wait to add you to our exceptional staff!
Job Type:
Full-time Pay:
$14.00 per hour
Benefits:
Dental insurance Flexible schedule Health insurance Paid time off Vision insurance
Shift:
10 hour shift Day shift
Education:
High school or equivalent (Required)
Experience:
Pet care: 1 year (Required) Customer service: 1 year (Required)
Work Location:
In person