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WO
Wings Over Seagoville
Cashier/Customer Service
Career Insights for Customer Service Representative (General)
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Based on Texas data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,016 / year median in Texas
-2% projected decline
Job Description
Cashier/Customer Service Wings Over Seagoville Seagoville, TX Job Details Part-time $9 - $14 an hour 12 hours ago Qualifications Foreign language proficiency Multilingual Phone communication Bussing POS Venue guest services Client interaction via phone calls Full Job Description Job Overview We are seeking a dedicated and enthusiastic Guest Service Agent to join our team. In this role, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a memorable experience. Your responsibilities will include dining room cleanliness, assisting with guest inquiries/concerns, and maintaining high standards of hospitality. The ideal candidate will possess strong communication skills, a passion for guest relations, and the ability to thrive in a fast-paced environment. Responsibilities Greet and welcome guests upon arrival with a warm and friendly demeanor. Handle guest inquiries and requests promptly and efficiently. Provide information about menu, ringing up additional items as needed Commit to a "Guestfirst" approach Check on customers throughout meal, ensuring food quality is up to standard. provide guests with any additional items as needed Collaborate with both front and back of house employees to expedite any customer issues Buss and prebus tables as needed Address any guest complaints or issues with professionalism and courtesy. Uphold the highest standards of cleanliness and organization in the dining area. Experience Previous experience in restaurants a plus Strong customer service skills with a focus on guest satisfaction. Bilingual or multilingual abilities are a plus to cater to diverse guests. Familiarity with registers and receiving payments Excellent phone etiquette and communication skills are essential for effective guest relations.