Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Apply Offsite

Texas Precious Metals

Texas Precious Metals: Customer Service Specialist (Trading Desk)

Entry-Level JobVerifiedNo experience needed

Pay: Not specified

Posted: 3 weeks ago

Location: Shiner, TX (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/15/2026

Career Insights for Customer Service Representative (General)

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Texas data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,016 / year median in Texas

-2% projected decline

Explore Career

Job Description

Job Description:

Customer Service Specialist (Trading Desk) Do you thrive in a fast-paced environment where financial precision matters? Are you excited by delivering best-in-class customer service? Do you enjoy solving complex problems and building lasting client relationships? Do the values of stewardship, versatility, and family resonate strongly with you? Do you find the improvement of people's lives through stewardship of God-given resources inspiring? Then Texas Precious Metals is right for you!

Trader Job Summary:

Customer Service Specialist (Trading Desk) Texas Precious Metals is seeking a detail-oriented, trustworthy Customer Service Specialist to assist clients through both precious metals buying and liquidation processes. This high-trust position demands a strong understanding of market dynamics and commitment to excellence in service and operations.

Customer Service Specialist Responsibilities:

Deliver exceptional customer service in person, over the phone, and via email Maintain expert-level knowledge of precious metals retail products and market trends Execute client orders using discretion and judgment Oversee and ensure prompt processing of abnormal or complex orders Serve as the go-to expert on product, inventory, and shipment questions Assist and represent clients through the entire purchase and liquidation order lifecycle. Assist with daily business operations and ad hoc responsibilities Travel occasionally (less than 10%) All other duties as assigned by management

Customer Service Specialist Skills and Competencies:

Strong communication skills—both verbal and written Intermediate proficiency with Microsoft Office Sound judgment and problem-solving abilities Self-motivated team player with a strong sense of responsibility Clean and professional appearance

Trader Qualifications:

Some college coursework preferred Experience in non-commissioned sales and or customer service Highly detail-oriented, dependable, and ethical Finance market knowledge beneficial but not required

Work Environment:

Office-based role with occasional exposure to manufacturing areas and outdoor work. May require use of PPE including safety glasses and closed-toe shoes.

Benefits:

Health Insurance Vision Insurance Dental Insurance 401(k) Paid Time Off Profit Sharing Counseling