Customer Service Associate•

Coffee Business Job Type:

Full-time /

Part-time Schedule:

Monday through Friday 8am•5pm About Us A local coffee roaster in Tyler, TX is looking to add a friendly, reliable and motivated Customer Service Associate to join our team. We are a growing coffee business focused on providing excellent coffee and outstanding customer service. Skills and Experience Welcome customers with a friendly and positive attitude. Take customer orders accurately and efficiently. Answer questions about our coffee, products, and services. Handle customer concerns professionally and help find solutions. Work as part of a team to provide a great customer experience. Detail-oriented and able to maintain accuracy in day-to-day tasks. Teachable and open to feedback. Experienced in customer service, with 3+ years of experience preferred . Comfortable using Microsoft Office, including basic to intermediate Word and Excel. Experience with data entry and maintaining accurate records is preferred. Strong written and verbal communication skills. QuickBooks experience preferred , but we are happy to help you become familiar with our specific processes and workflow. Process cash and credit card payments. What We Offer Friendly and supportive work environment. Opportunities to learn and grow with the business. Employee coffee/discounts If you are energetic, dependable, enjoy working with people, and have a passion for great customer service and coffee, we would love to hear from you!•

Job Type:

Full-time Shift:

Day shift

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred)

Work Location:

In person