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Astrix Inc

Customer Account Partner-

Pay: $23/hr

Posted: 3 weeks ago

Location: Webster, TX (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/21/2026

Career Insights for Customer Service Representative (General)

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Based on Texas data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,016 / year median in Texas

-2% projected decline

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Job Description

Pay Rate Low:

23.00 |

Pay Rate High:

23.00 Exciting Customer Account Specialist Opportunity! Join a financially strong, growth-focused leader in the chemical and ingredient distribution industry. We're looking for a Customer Account Specialist who enjoys building customer relationships, solving problems, and playing a key role in delivering exceptional service. This is an opportunity to join an established organization supporting diverse industries including paints, coatings, lubricants, and more , with opportunities to grow and make an impact.

Location:

Webster, TX Pay 23.00 per hour

Benefits:

Medical, Dental, Holiday, PTO 401K matching

Contract:

6 Months contract to hire We are seeking an experienced Customer Account Specialist to serve as the primary day-to-day contact for assigned customers. This role is responsible for delivering an excellent customer experience, managing customer relationships, and supporting order activities from start to finish. The CAS partners with internal teams to resolve issues, meet customer needs, and make decisions that support both customer satisfaction and company goals. This is a great opportunity to expand your knowledge of chemical distribution and grow within the organization. Responsibilities Manage an assigned customer portfolio and build strong, long-term relationships. Serve as the primary customer contact and advocate for customer needs. Coordinate and monitor customer orders and resolve service issues. Partner with internal teams to ensure customer commitments are met. Make decisions that balance customer satisfaction and business objectives. Follow company safety, compliance, and code of conduct requirements. Qualifications High School Diploma required; Bachelor's Degree preferred. 3+ years of customer service experience managing a customer portfolio. 3+ years of B2B customer service/service management experience. Strong communication, problem-solving, and relationship-building skills. Proficiency with Microsoft Word, Excel, and Outlook . SAP and Salesforce experience a plus. Chemical distribution or industry experience preferred. This job description is a complete list of all desired skills but not all are required. We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you! INDBH #LI-DNI