Overview Lit Salons , with two Park City locations, Lit Park East and Lit Summit , is seeking a friendly, customer-oriented individual to join our team as a Receptionist. As our guests' first and last point of contact, the Receptionist plays a vital role in creating an exceptional salon and spa experience. The ideal candidate will possess a warm and welcoming demeanor, exceptional communication and interpersonal skills, and meticulous attention to detail. They will be able to multitask effectively, maintain organization in a fast-paced environment, and handle client interactions with professionalism and grace.

Key Responsibilities:

Guest Relations:

Warmly greet and welcome guests, answer inquiries, and provide information about salon services and products.

Appointment Scheduling:

Efficiently manage the appointment book, schedule appointments via phone, email, or in person, and handle appointment confirmations and cancellations.

Client Assistance:

Assist clients with check-in and check-out procedures, manage waitlists, and ensure a smooth and enjoyable salon experience.

Salon Operations:

Open and close the salon according to established procedures, answer phone calls, respond to emails and messages, and handle client payments and transactions.

Salon Ambiance:

Maintain a clean and organized reception area, restock supplies, and ensure a welcoming and professional atmosphere.

Inventory Management:

Assist with inventory tracking, product ordering, and organization of retail displays.

Marketing Support:

Assist with the creation and maintenance of marketing displays, social media content, and promotional materials.

Administrative Tasks:

Generate reports, maintain client records, and handle other administrative duties as assigned.

Qualifications:

Exceptional Customer Service:

A genuine passion for providing outstanding customer service and creating a positive and memorable experience for every guest.

Excellent Communication Skills:

Strong verbal and written communication skills, including phone, text, and email etiquette.

Interpersonal Skills:

Ability to build rapport with clients, colleagues, and management, and maintain a professional and friendly demeanor at all times.

Organizational Skills:

Ability to multitask, prioritize tasks, and stay organized in a fast-paced environment. Attention to

Detail:

Meticulous attention to detail and accuracy in handling appointments, payments, and client information.

Technical Skills:

Familiarity with salon software, point-of-sale systems, and various social media platforms.

Reliability and Punctuality:

A strong work ethic, commitment to punctuality, and dependability. Previous receptionist experience, especially in a salon or spa setting, is a plus.

Availability:

This is a full-time position. The ideal candidate will also be flexible to cover additional shifts as needed.

Benefits:

Competitive hourly wage Product and Service discounts Opportunities for professional growth and development A fun and supportive work environment

To Apply:

Interested candidates should submit their resume and cover letter highlighting their relevant experience and qualifications. We look forward to hearing from you!

Job Type:

Full-time Pay:

$20.19 - $21.06 per hour

Benefits:

Employee discount

Work Location:

In person