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7
7-Eleven
Cashier/Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Washington data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,117 / year median in Washington
-9% projected decline
Job Description
Job Overview Join our dynamic team as a Cashier/Customer Service Representative, where your energy and enthusiasm will create a welcoming environment for every customer. In this role, you will be the friendly face that ensures smooth retail sales transactions, provides exceptional customer service, and maintains accurate cash handling processes. Your proactive approach and attention to detail will help drive sales, promote product knowledge, and foster positive shopping experiences. This paid position offers an exciting opportunity to develop your retail skills while contributing to a vibrant team atmosphere. Responsibilities Operate POS (Point of Sale) systems efficiently to process retail sales transactions accurately and swiftly Handle cash register operations, including cash drawer handling and cash handling procedures, with integrity and precision Deliver outstanding customer service by greeting customers warmly, answering questions, and assisting with product selections Conduct product demos and upselling to enhance customer engagement and increase sales opportunities Maintain store merchandising standards through stocking shelves, organizing displays, and ensuring product availability Demonstrate strong phone etiquette when assisting customers via phone or online inquiries Support inventory management by participating in stock replenishment and inventory checks as needed Qualifications Previous experience with POS systems, cashiering, or retail sales is preferred but not required; training will be provided Strong communication skills with the ability to engage customers effectively in both bilingual (English/Spanish or other languages) environments is a plus Basic math skills for handling transactions, balancing cash drawers, and performing retail math calculations accurately Supervising experience is advantageous for those interested in growth opportunities within the team Knowledge of retail store product knowledge, merchandising, and upselling techniques is beneficial Excellent phone etiquette and customer service skills to create positive interactions with diverse customers Ability to stand for extended periods, lift merchandise, and perform physical tasks associated with stocking and store maintenance Embark on a rewarding journey where your enthusiasm makes a difference! We're committed to supporting your growth in a lively retail environment that values your contributions.