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RH
Robert Half
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Washington data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,117 / year median in Washington
-9% projected decline
Job Description
Robert Half is seeking a Customer Service Representative for a growing, service-driven organization in the Spokane area. This role is ideal for someone who enjoys assisting customers, resolving concerns, and delivering a positive service experience. The right candidate will be reliable, detail-oriented, and confident managing a high volume of customer interactions in a fast-paced environment.
ResponsibilitiesRespond to customer inquiries by phone and emailAssist customers with orders, account changes, and general support questionsInvestigate and resolve customer issues in a timely and professional mannerAccurately enter and update customer information in internal systemsWork with internal departments to coordinate solutions and address customer needsProvide a polite, helpful, and positive customer experience at all times
ResponsibilitiesRespond to customer inquiries by phone and emailAssist customers with orders, account changes, and general support questionsInvestigate and resolve customer issues in a timely and professional mannerAccurately enter and update customer information in internal systemsWork with internal departments to coordinate solutions and address customer needsProvide a polite, helpful, and positive customer experience at all times