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Napa Auto Parts - Portage & Baraboo

Counter Sales

Career Insights for Customer Service Representative (General)

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Based on Wisconsin data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,960 / year median in Wisconsin

-0% projected decline

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Job Description

About us Napa Auto Parts - Baraboo Wi is a small business in Baraboo, WI. We are fast-paced, professional, customer-centric and our goal is to take care of our customers needs, from retail to wholesale, DIY, repair shop, Agricultural customers as well. We strive to provide exceptional service in all aspects.
Our work environment includes:
Casual work attire Relaxed atmosphere On-the-job training Safe work environment Napa Auto Parts Baraboo is seeking a Counter Sales Specialist to join their team. The ideal candidate will have some experience working in a customer service role or automotive/repair role, will be hardworking and passionate about taking care of our customers with exceptional service and advise.
Responsibilities:
Maintain a clean and organized work space. Oversee stock levels and replenish as needed. The ability to do cashier duties such as take all forms of payment and be accountable for a cash drawer Follow all health and safety regulations. Deliver pleasant and courteous customer service. Maintain positive customer relations. Be willing and able to answer phone calls Find challenging parts through research Be willing to learn more about the industries we supply The ability to multitask would be ideal
Job Type:
Full-time Pay:
From $14.00 per hour
Benefits:
Employee discount Paid time off People with a criminal record are encouraged to apply Application Question(s): Do you have any automotive background or experience in this field?
Work Location:
In person