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The Homesteader's Store
Service Writer
Career Insights for Customer Service Representative (General)
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Based on Wisconsin data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,960 / year median in Wisconsin
-0% projected decline
Job Description
Progressive equipment dealership is seeking an organized, detailed oriented person who takes pride in pleasing each individual customer. Ideal candidates thrive in an entrepreneurial environment and have the desire to manage their own operation. Job will include a variety of duties, from scheduling service jobs for the technicians & finishing out their service tickets to educating customers and maintaining relationships with them. Knowledge of the components of tractors and lawn equipment would be very helpful. This position requires mid-level computer skills. We are a small family-owned business and would love to have you part of our team and grow with our company. If you love detailed organization, equipment, and people, this is the position for you. Compensation determined by experience. > Family-owned atmosphere > Competitive pay and benefits > Enjoy working with service technicians and their schedules > Problem solving with a variety of customers This family-owned dealership knows the value of hard-working employees and desires to award them for it. Apply soon or stop in at The Homesteader's Store, 26425 US Hwy 14,