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Part-Time Member Service Representative. Job in Salem Gr8Jobs
Career Insights for Customer Service Representative (General)
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Based on Wisconsin data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,960 / year median in Wisconsin
-0% projected decline
Job Description
Altra Federal Credit Union is seeking a Part-Time Member Service Representative for our West Salem, WI branch. In this member-focused role, you will assist with everyday financial transactions, open and maintain accounts, explain credit union products, and resolve basic member questions. You'll promote financial education, identify appropriate services, and refer members to lending or specialized staff as needed. Success in this position requires strong communication, accuracy with cash handling, comfort with banking software, and a commitment to Altra's community-driven, cooperative values.