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Griffin Ford
Quick Lane Service Advisor
Entry-Level JobVerifiedNo experience needed
Career Insights for Automotive Customer Service Representative
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Based on Wisconsin data
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What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$54,425 / year median in Wisconsin
+11% projected growth
Job Description
Quick Lane Service AdvisorGriffin Ford - Waukesha, WI Griffin Ford is looking for a motivated, customer-focused Quick Lane Service Advisor to join our growing service department. This position is ideal for someone who enjoys working with customers, can keep up in a fast-paced environment, and wants an opportunity to grow within the automotive industry. Responsibilities Greet customers and write up vehicles for service Schedule and manage Quick Lane appointments Review maintenance needs and technician recommendations with customers Provide accurate estimates and keep customers updated Sell recommended maintenance and repair services Coordinate work with Quick Lane technicians Handle pickup and delivery customers when needed Maintain communication throughout the repair process Review completed repairs and invoices with customers Help maintain a professional and efficient service drive What We're Looking For Strong customer service and communication skills Positive attitude and professional appearance Ability to multitask in a busy environment Organized and dependable Comfortable using computers and learning dealership systems Automotive experience is preferred but not required Service advisor or automotive maintenance experience is a plus Valid driver's license and acceptable driving record What We Offer Competitive pay Performance and sales bonus opportunities Paid vacation Employee vehicle and service discounts Training and advancement opportunities Large, busy service operation with strong customer traffic Opportunity to advance into a Main Shop Service Advisor position Apply Today If you're dependable, good with people, and interested in building a career in automotive service, we'd like to talk with you. Apply to join the Griffin Ford Service Team in Waukesha, Wisconsin.