Data Entry Specialist

Description We are looking for an Data Entry Specialist to join a collaborative team in Michigan. This contract-to-permanent opportunity is well suited for someone who enjoys balancing customer communication with accurate financial processing in a fast-paced setting. The person in this role will support receivables activity, maintain account accuracy, and help strengthen the overall payment collection process.

Responsibilities:

Manage incoming payments, apply cash accurately, and maintain up-to-date customer account records. Contact customers by phone and email to follow up on outstanding balances and resolve payment issues professionally. Review aging reports regularly and take timely action to reduce past-due accounts. Enter financial and customer information with a high degree of accuracy while keeping documentation organized. Reconcile bank-related transactions and investigate discrepancies to ensure proper posting. Use Microsoft Excel to track receivable activity, prepare reports, and support account analysis. Respond to customer billing questions with professionalism and strong phone etiquette. Partner with internal team members to address account concerns and improve collection results. Requirements - Previous experience in accounts receivable, collections, or a related accounting support position. Strong customer service skills with confidence handling a high volume of phone-based communication. Working knowledge of consumer collections practices and account follow-up procedures. Proficiency in Microsoft Excel and comfort using spreadsheets to organize and review data. Accurate data entry skills with close attention to detail and consistency. Experience processing or reviewing bank transactions and payment-related activity. Clear verbal and written communication skills with a detail-focused approach to customer interactions. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .