AV Support Specialist Progressive Media Integrators, LLC Essex, MD Job Details Full-time $25.90 - $33.00 an hour 17 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Computer operation Customer communication Sales administration Research Administrative experience Attention to detail Desktop applications Organizational skills Full Job Description About the Position Progressive Media Integrators, LLC is a growing Audio Visual (AV) integration company providing technology solutions to commercial, educational, government, and other organizations. We are seeking an experienced and motivated AV Support Specialist to join our team. This position combines sales administration, bid and opportunity research, customer follow-up, quoting, contract administration, marketing support, and general assistance to our sales team. The ideal candidate will have a strong administrative background, excellent communication skills, attention to detail, and some knowledge of the Audio Visual (AV) industry . The ability to identify AV opportunities, understand customer requirements, and efficiently manage sales-related documentation is essential. Work closely with our partner Lee Hartman and Sons (LHS) Job Responsibilities Research and identify new job and sales opportunities through bid boards, contractor opportunities, and other available sources. Review published opportunities and identify projects that include AV requirements. Provide pre-sales support and assistance to the sales team as needed. Prepare sales quotes for individual equipment and "box" bids. Follow up on completed sales to obtain customer feedback and identify opportunities for continued business. Follow up on pending sales opportunities to determine project status and next steps. Assist with the preparation and entry of change orders. Process sales orders, quotes, change orders, and drop-ship requests accurately and efficiently in Jetbuilt . Assist with maintaining accurate sales and project information. Support marketing strategies and initiatives designed to increase business opportunities and customer engagement. Assist with maintaining purchasing contracts for educational and government agencies Update contract information and communicate changes to the appropriate personnel. Work closely with sales, purchasing, and management to ensure opportunities and customer requirements are properly communicated and followed through. Perform other sales and administrative duties as needed. Qualifications 4+ years of experience in sales administration or a related administrative sales role. Some knowledge or experience within the AV industry strongly preferred. Strong computer skills, including proficiency with Microsoft Office applications. Experience processing sales orders, quotes, change orders, and related documentation. Experience with Jetbuilt is preferred, but not required (must have strong computer aptitude). Strong organizational skills and exceptional attention to detail. Excellent written and verbal communication skills. Ability to prioritize multiple projects and deadlines in a fast-paced environment. Ability to work independently while also working effectively as part of a team. Professional demeanor with strong customer service skills. Ability to research, understand, and communicate information from bid documents and purchasing contracts. Experience working with government, educational, or other public-sector purchasing contracts is a plus.

What We Offer Benefits:

Health, dental, vision, 401(k), and paid time off. Stable, growing company backed by a larger multi-state organization. Valuable government contracting experience and the opportunity to work with public-sector agencies and contractors. A professional environment with opportunities to develop your AV industry, sales, and contract administration skills. The Ideal Candidate The successful candidate will be organized, dependable, proactive, and detail-oriented , with the ability to recognize opportunities and follow them through to completion. A basic understanding of AV products and systems is important, but just as important is the ability to communicate effectively with customers, contractors, sales personnel, manufacturers, and internal staff. If you enjoy working in a professional environment where sales support, research, customer relationships, and attention to detail all play an important role in growing the business, we would like to hear from you. All information shared will be maintained in strict confidence.

NOTE:

Pay is commensurate based on experience and qualifications Apply today to become part of our growing team.

Pay:

$25.90 - $33.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person