Audio/Visual Banquet IT - Sun Mountain Lodge Winthrop, WA

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable and guest-focused Audio/Visual Banquet IT Support for Sun Mountain Lodge in Winthrop, WA. Ensure a seamless execution of meetings, conferences, weddings, and events. This role is responsible for the setup, operation, and troubleshooting of audio/visual and basic IT equipment, while providing exceptional service to guests and event organizers. The ideal candidate is proactive, customer-focused, and comfortable working in a fast-paced hospitality environment. Key Responsibilities Set up, test, and operate audio/visual equipment for events, including microphones, speakers, projectors, screens, and video conferencing tools Provide on-site technical support during events to ensure smooth operation and quick resolution of issues Coordinate with event planners, banquet staff, and clients to understand technical needs and deliver on expectations Troubleshoot A/V and basic network connectivity issues in a timely and professional manner Maintain and organize A/V equipment inventory, ensuring all items are in working order Perform routine equipment checks, maintenance, and updates Assist with event room setup as needed, including staging and cable management Ensure all equipment is set up safely and in compliance with lodge standards Provide clear instructions or demonstrations to guests using A/V equipment Support hybrid or virtual event needs, including video conferencing platforms Qualifications Previous experience with audio/visual equipment, IT support, or event technology preferred Basic knowledge of networking, Wi-Fi connectivity, and troubleshooting Strong problem-solving skills and ability to think quickly under pressure Excellent communication and customer service skills Ability to work independently and collaboratively with multiple departments Flexible and adaptable to changing event needs and schedules Physical Requirements Ability to lift and carry up to 50 lbs (A/V equipment) Ability to stand, walk, bend, and move for extended periods Ability to run and secure cables, climb ladders, and work in event spaces Salary-$18.00-20.00

Hourly Insurance:

Medical, dental, vision insurance available for full-time employees and their families; Short-term and Long-term Disability Insurance; Supplemental Life Insurance; and

Flexible Savings Account Retirement:

After 6 months of employment, employees are eligible to enroll for 401k with up to a 5% company match

Paid Time Off:

Vacation Time - 80 hours on your first 3 years of service; Sick Time - 1 hour accrued per 30 hours worked

Paid Holidays:

New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day