Technical Writer

At Apple, we believe that great ideas can emerge from anywhere, and our dedicated internal teams are at the heart of our innovation. The Information Systems & Technology (IS&T) organization is the backbone of Apple's business, and the IS&T Knowledge and Training (K&T) team is dedicated to empowering our global workforce. We achieve this by providing high-quality learning experiences and knowledge resources, rooted in collaboration, that equip the Apple workforce with the knowledge and skills to do their life's best work, better.

As a Knowledge and Training Technical Writer, you'll bridge the gap between our complex internal systems and tools and the employees who use them. This dynamic role sits at the intersection of communication and technology, blending technical writing, instructional design, and copyediting skills, offering a unique opportunity to significantly impact the productivity and success of Apple's global workforce.

DescriptionIn this pivotal role, you'll ensure employees effectively utilize our internal technologies by providing essential knowledge and resources. You'll collaborate with cross-functional partners, engineering teams, and leaders to identify training requirements, define documentation objectives, and align deliverables with business and product priorities for supported tools. You'll delve into the details and craft crystal-clear, engaging documentation, leveraging your expertise in macOS and iOS to make advanced technology accessible and intuitive to understand. We value candidates who have successfully worked with editors and style guides, are open to learning, welcome feedback, and understand that writing is a collaborative and iterative effort. Your passion for simplifying technical concepts empowers our employees, ensuring they are informed, proficient, and ready to innovate.\