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Reference Coordinator Location:

Ohio History Connection, Columbus, OH Status:

Full Time, permanent

Salary:

$22.50/hr

Benefits:

Full benefit package including medical, dental, vision, paid time off, retirement plan, life insurance

Position Summary:

This position serves as the coordinator for Archives & Library public services, managing researcher access, appointments, communications, and service operations to ensure a high-quality research experience. It provides direct support to researchers through reference assistance, access to collections, and outreach activities. The role also performs technical responsibilities including serials cataloging, print acquisitions, and maintenance of research resources and tools. This is a highly public-facing position that balances customer service, coordination, and collections stewardship.

Essential Duties and Responsibilities:

Reference Coordinator Coordinates the public services experience, including managing appointment calendaring system, managing the research reservations email account, assigning reference interviews in alignment with departmental standards and organizational expectations, and maintaining associated documentation and tools. Monthly researcher statistics Coordinate Society Archives requests Reading Room / Microfilm Room resource, collection, and supply upkeep and maintenance Serves on committees and teams as assigned. Attend conferences, workshops, and training sessions as part of ongoing professional development. Public Services Assists Archives & Library visitors in-person, email and phone at the Reference Desk and Microfilm Room. Responds to reference emails and returns voicemails. Retrieves requested materials and re-shelves materials to the closed stacks or Research Room. Contributes to the review and update of research guides and other digital tools as appropriate. Archives & Library Assists with collection development and maintenance tasks, processing collections, acquisitions, cataloging, creating inventories, etc., as identified. Assists with special projects as needed. Supports the purchase of new print materials acquisitions via organizational procedures Supports Serials processing and newspaper intake. Oversees staff check outs Outreach & Engagement Contributes to outreach activities such as tours, presentations, workshops, webinars, or social media content promoting Archives & Library collections and services. Other duties as assigned.

Education and Experience:

Associate's degree from an accredited institution in a relevant field PLUS three to five years relevant working experience. Bachelor's degree from an accredited institution in a relevant field PLUS one to three years relevant working experience.

Desired Skills & Experience:

Familiarity with archival collection management databases such as ArchivesSpace, WorldShare, and discovery layers. Familiarity with digital microfilm machines, like ViewScan machines. Familiarity with scanning hardware and software, like Bookeye scanners. Familiarity with library guide and calendaring systems like Springshare. Demonstrate ability to collaborate with outside partners and internal stakeholders. Comfortable communicating with staff and the public. Experience with archival principles and best practices. Proficiency in various office software suites and virtual platforms, including but not limited to Microsoft 365.

Required Competencies:

Can locate and use resources to get things done, orchestrates multiple activities at one to accomplish a goal, uses resources effectively and efficiently, and arranges information in a useful manner. Assumes accountability of role and responsibilities; anticipates the needs of others. Able to process information in a consistent manner, simultaneously displaying adaptability when necessary. Able to carry out duties assigned by supervisor. Engages and collaborates with with a variety of internal and external colleagues and stakeholders, taking ownership of the process when appropriate. Sound judgement and the ability to make reasonable decisions in the absence of direction.

Work Environment:

Work generally takes place onsite Monday through Friday for 8 hours; lunch break is not included. Work performed in an office, laboratory, stacks and/or field environment. The start time is semi-flexible, and there are opportunities for remote work depending on the priorities. Weekend work may be required for public service shifts in the library, and evening work may be required for programming. This position may require overnight in-state and occasionally out-of-state travel. Frequent contact with the public may be stressful at times.

To apply:

Please submit application materials through the Ohio History Connection application portal https://www.ohiohistory.org/jobs . Resume, cover letter, and other supporting documents can be attached in the "Resume" section. Please direct inquiries and accommodation requests to Human Resources, applicant@ohiohistory.org or by calling 614-297-2500. Ohio History Connection is an equal opportunity employer. All prospective employees are required to undergo a fingerprint background check processed by the Ohio Bureau of Criminal Investigation & Identification (BCI) in accordance with the Volunteer Children's Act. Additionally, prospective employees will also submit to a drug test. Both will occur after the offer of employment is accepted. The results of the background check and drug test are not immediate disqualifiers to employment and are reviewed in accordance with Ohio History Connection policies and procedures. Inquiries must be directed to the Human Resources Director at 614-297-2390 or via email at applicant@ohiohistory.org. Apply Now with our quick 3 minute Application! You have JavaScript disabled on your browser. You will not be able to apply for this position without enabling javascript. If you need assistance with enabling javascript, please click here for assistance. • Fields Are Required What is your full name? First Name Last Name How can we contact you? Email Phone Number Number Type Home Cell Work What is your preferred method of communication? Email Text Message Please indicate if you agree to isolved Talent Acquisition's Applicant Communication Policy . Yes, I agree to be contacted by text messages No, I do not agree to receive text messages I agree to isolved Talent Acquisition's Privacy Policy and Terms of Service .• Apply for this Position Apply for this Position Sign Up For Job Alerts! Name You must type a name. Email You must type a valid email. Location (city, state or zip code) You must select a location. Accept Terms of Service I agree to the terms of service and privacy policy. You must accept the terms of service and privacy policy. Send Me Jobs Would you like Refer.io to send you similar jobs from other employers? Yes, daily! Yes, weekly! No, thanks. Please type the job title you are interested in: Job title You must type a job title. We'll send some jobs to you in the next 30 minutes. If you don't see them, check your spam folder. Next Resume Input Select file Resume File You must select a file. Upload Resume upload later Thank you for subscribing to receive job alerts. You should start receiving emails in the next week. Your file is uploading. Please wait a few seconds. Enter your phone number if you'd like to receive job alerts for in via text message. Phone number You must type a phone number. Please indicate if you agree to Refer.io's Subscriber Communication Policy . Please indicate if you agree to Refer.io's Subscriber Communication Policy. Select an option Yes, I agree to be contacted by text messages No, I do not agree to receive text messages You must agree to our Subscriber Communication Policy in order to receive text messages from Refer.io. Yes, why not? Not now Refer.io can assist in your job search. Please answer the following questions to amplify your search results. Education status Education status In School Graduated Never Attended Partially completed You must select an education status answer. Work status Work status Currently employed Out of work Temporary job You must select a work status answer. Job search status Job search status Actively looking for a job Passively looking for a job Not looking for a job You must select a job search status answer. Seeking for Employment goal Similar Job to What I Do Now Progress to a Higher Job in the Same Field Jump to a New Field of Work You must select a seeking status answer. Job type Job type Full Time Part Time From Home You must select a job type answer. Next powered by Refer.io Refer.io Follow Us On Social Media Share This Job Hiring Software Maintained by isolved Talent Acquisition - © 2026 Refresh Search the FAQ here Go Common Job Questions