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Federal Work Study, Community Solutions
Career Insights for Student Support Administrator
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Scorecard
Based on Indiana data
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What they do
A Student Support Administrator is responsible for operations within a student support facility, ensuring all facility staff and students' needs are met.
$80,623 / year median in Indiana
+6% projected growth
Job Description
These positions are available to current Ivy Tech students only. Students are placed on a semester basis as needed. Work Study positions are federally funded, part-time positions. Most positions are located on-campus but may be located off-campus for students completing internships at non-profit or government agencies. On-campus positions are available for general office and clerical work, maintenance work, and lab assistants. Opportunities & Benefits for the
Community:
One-on-One assistance trained student interns and work-study students Personalized support tailored to individual needs and questions Access to knowledgedable students from a variety of academic programs Technology help from students familia with current devices and applications Patient, hands-on-learning in a confortabtale environment Increased access to college resources through student ambassadors Meaningful relationships between community members and college students Intergenerational learning and knowledge sharing Friendly, approachable support without the intimidation of formal services Regular access to assestnce through weekly service hours
Participating Students Will:
Gain real-world experience in their field of study Develop communication and leadershio skills Build professional networks Strengthen civic engagement Enhance career readiness through applied learning Human Services Community Resource Navigation Help individuals locate housing resources Connect families with food pantries and clothing assistance Assist with utility assistance applications Help people apply for Medicaid, SNAP, TANF, and other benefits Provide referrals for mental health and substance abuse services Create and distribute resource guide Promote self-care strategies Connecting individuals to workforce resources Conduct resource outreach opportunities Help connect individuals with shelters Assist with housing applications Digital Help Desk Troubleshoot computers and laptops Remove malware and viruses Install software updates Set up printers and scanners Assist with email issues Recover forgotten passwords (following policies) Optimize slow computers Perform basic computer maintenance Technology Clinics for the Community Offer free or low-cost "Tech Help Days" where residents can receive assistance with: Smartphones Tablets Laptops Smart TVs Wi-Fi connections Software updates Device setup Data backup Cybersecurity Awareness Offering workshops covering: Password safety Email scams Identity theft prevention Online banking safety Social media privacy Safe internet practices Multi-factor authentication Data protection Senior Technology Assistance Smartphone basics Text messaging FaceTime and Zoom Online banking safety Prescription refill apps Telehealth appointments Social media basics Digital photo management Must have a high school diploma or GED Applicants must be current Ivy Tech student Must be enrolled in at least 6 credit hours at the Valparaiso or Michigan City locations Must have a current FAFSA on file Must be making satisfactory Academic Progress as determined by the financial aid office Must have financial need as determined by the Financial Aid office All applicants will be reviewed by the campus Financial Aid department contacted about openings if they meet the requirements. Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.
•You must use apply using your Ivy Tech email address only. Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights. At Ivy Tech, you'll be part of something bigger, where collaboration fuels innovation, learning is a shared journey, and meaningful goals become life-changing achievements. As Indiana's only full-fledged community college, we're deeply rooted in our mission to empower students, strengthen communities, and support one another every step of the way. No matter your role, you'll be valued, supported, and inspired because here, people come first. Our faculty and staff are united by purpose, driven by passion, and proud of the difference we make together. Join a team where your work matters. Discover your potential. Make your impact. Ivy Tech is the largest singly accredited community college system in the nation. Providing education across Indiana, we motivate and inspire students as they pursue their futures. To achieve this, it takes a community of over 6,500 employees in 75 locations. Competitive benefits and professional development programs The most advanced technologies in our classrooms and training facilities Collaborative and innovative culture with a focus on creativity and employee belonging Commitment to adapting to meet Indiana's workforce needs and fostering a sustainable, inclusive workplace
Benefits
- Professional Development
- Dental Insurance