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IT
Ivy Tech Community College of Indiana
Off Campus Federal Work Study, A Better Way Services, Inc.
Entry-Level JobVerifiedNo experience needed
Career Insights for Student Support Administrator
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Based on Indiana data
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What they do
A Student Support Administrator is responsible for operations within a student support facility, ensuring all facility staff and students' needs are met.
$80,623 / year median in Indiana
+6% projected growth
Job Description
This posting will be for those seeking Work Study positions at our approved off campus sites These employees are paid from Federal Funding and vetted through the Financial Aid process. They are hired on a per-semester basis. Duties will vary based upon positions that are available. Please contact the Financial Aid Office for availability. The Caseworker provides crisis intervention and support services to victims of domestic violence and sexual assault, answers incoming crisis calls, and assists in conducting intervention, casework, and transportation for clients. Essential duties and responsibilities include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Provide various forms of direct services over the telephone and in person for survivors of domestic violence and sexual assault, both residential and non-residential.
- Assist clients through emotional support, advocacy, and other supportive services.
- Complete narratives, clerical paperwork, and other forms of documentation relating to all client work.
- Answer and handle incoming crisis and suicide calls.
- Conduct intake interviews with clients to assess needs.
- Offer referrals to additional services as needed.
- Transport clients and their children for intakes and other essential transportation.
- Attend staff meetings and in-service training as required.
- Maintain building security as per agency policies and procedures.
- Assist in sorting donations and house management duties including light office cleaning.
- Perform other duties as assigned.
Work environment:
Able to stand and/or walk up to 25% of time. Able to sit up to 75% of the time. Able to view a computer monitor for 6-8 hours per day. Must be able to lift up to 15 pounds at times. Must be authorized to work in the United States- Must have a high school diploma or GED.
- Students must be enrolled in at least 6 credit hours each semester.
- Students must be making Satisfactory Academic Progress as determined by the Financial Aid Office.
- Students must have a current and completed FAFSA on file.
- Student must demonstrate financial need.
- You must use your Ivy Tech email address when applying.