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Ivy Tech Community College of Indiana

Off Campus Federal Work Study, A Better Way Services, Inc.

Entry-Level JobVerifiedNo experience needed

Career Insights for Student Support Administrator

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What they do

A Student Support Administrator is responsible for operations within a student support facility, ensuring all facility staff and students' needs are met.

$80,623 / year median in Indiana

+6% projected growth

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Job Description

This posting will be for those seeking Work Study positions at our approved off campus sites These employees are paid from Federal Funding and vetted through the Financial Aid process. They are hired on a per-semester basis. Duties will vary based upon positions that are available. Please contact the Financial Aid Office for availability. The Caseworker provides crisis intervention and support services to victims of domestic violence and sexual assault, answers incoming crisis calls, and assists in conducting intervention, casework, and transportation for clients. Essential duties and responsibilities include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
  • Provide various forms of direct services over the telephone and in person for survivors of domestic violence and sexual assault, both residential and non-residential.
  • Assist clients through emotional support, advocacy, and other supportive services.
  • Complete narratives, clerical paperwork, and other forms of documentation relating to all client work.
  • Answer and handle incoming crisis and suicide calls.
  • Conduct intake interviews with clients to assess needs.
  • Offer referrals to additional services as needed.
  • Transport clients and their children for intakes and other essential transportation.
  • Attend staff meetings and in-service training as required.
  • Maintain building security as per agency policies and procedures.
  • Assist in sorting donations and house management duties including light office cleaning.
  • Perform other duties as assigned.
Work environment:
Able to stand and/or walk up to 25% of time. Able to sit up to 75% of the time. Able to view a computer monitor for 6-8 hours per day. Must be able to lift up to 15 pounds at times. Must be authorized to work in the United States
  • Must have a high school diploma or GED.
  • Students must be enrolled in at least 6 credit hours each semester.
  • Students must be making Satisfactory Academic Progress as determined by the Financial Aid Office.
  • Students must have a current and completed FAFSA on file.
  • Student must demonstrate financial need.
Selected candidate for employment will be subject to pre-employment background checks, including criminal history check, and any offer of employment will be contingent upon that outcome. Official transcripts required upon hiring. Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.
  • You must use your Ivy Tech email address when applying.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights. At Ivy Tech, you'll be part of something bigger, where collaboration fuels innovation, learning is a shared journey, and meaningful goals become life-changing achievements. As Indiana's only full-fledged community college, we're deeply rooted in our mission to empower students, strengthen communities, and support one another every step of the way. No matter your role, you'll be valued, supported, and inspired because here, people come first. Our faculty and staff are united by purpose, driven by passion, and proud of the difference we make together. Join a team where your work matters. Discover your potential. Make your impact. Ivy Tech is the largest singly accredited community college system in the nation. Providing education across Indiana, we motivate and inspire students as they pursue their futures. To achieve this, it takes a community of over 6,500 employees in 75 locations. Competitive benefits and professional development programs The most advanced technologies in our classrooms and training facilities Collaborative and innovative culture with a focus on creativity and employee belonging Commitment to adapting to meet Indiana's workforce needs and fostering a sustainable, inclusive workplace