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Fitchburg State University

FSU Undergraduate Student Employment-Information Desk Staff

Career Insights for Student Support Administrator

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What they do

A Student Support Administrator is responsible for operations within a student support facility, ensuring all facility staff and students' needs are met.

$92,007 / year median in Massachusetts

+11% projected growth

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Job Description

Location:
Fitchburg, MA Category:
Student Job Type:
PT Non-Benefited Posted On:
Wed Jun 24 2026
Job Description:
The Office of Student Engagement and Campus Center is seeking a student for employment. This position is funded by the University. All undergraduate students looing for employment are welcome to apply. Please see below the specific duties and responsibilities for the position. The Campus Center, housed within Hammond Hall, has been student-run since 1977 and has grown significantly over the past four decades, many changes have been made as the needs of our students change and grow. This building, however, still serves its original purpose and offers itself as a place where students can spend time socializing and expanding themselves outside the classroom. Hammond Hall houses everything from offices and services for students to the Gallucci-Cirio Library and the North Street Bistro. The Information Desk is an area of the Campus Center and the Staff reports to the Associate Director of Campus Center Operations.
Job Requirements:
Assist with the operation of the Information Desk Provide friendly quality customer service to patrons Provide patrons information to the correct and appropriate resource through clerical duties such answering phones and emails Maintain a clean, organized and professional appearance to the desk Keep the brochure rack clean and stocked Update the Rave Alert system with faculty absences and class cancellations, as necessary Strong computer and typing/record-keeping skills Effective verbal and written communication skills Stamp and distribute posters around Hammond Other duties as assigned
Additional Information:
Shift Information:
Employees should expect to work at least 8, but no more than 20, hours per week at $15.00 per hour. Be advised this position is a student employment position; all applicants are requested to apply online utilizing the Fitchburg State jobsite to be considered an active candidate. The Campus Center will collect and keep your application on file for the academic year. Due to the volume of applications, we are unable to contact every applicant. The hiring manager will review applicant information and will contact those candidates that meet the qualifications directly for an interview. If you should have any questions related to the job opportunity please contact the Campus Center with questions. For assistance or questions with the jobsite, please contact the office of Human Resources. Fitchburg State University is an equal opportunity employer.