Accepts:

Federal Work Study (FWS) & Eastern Campus Employment (ECE) Only current / active Eastern University students can apply for Student Positions.

Position Responsibilities Front-Line Support:

Be the welcoming first contact (in-person, phone, email) for students with general questions. You'll expertly direct them to the right advisor, department, or campus resource.

Peer Advising:

Help new/returning students understand basic degree requirements and registration language (drop, withdraw, incompletes etc.) navigate academic policies, and find the resources they need to thrive (like tutoring, counseling, or disability support). Attend drop in hours to assist students with basic advising questions.

Confidentiality:

Learn and maintain strict confidentiality with student records (we'll provide training on FERPA-Family Educational Rights and Privacy Act).

Office Management:

Help keep the advising office running smoothly! This includes managing office supplies and organizing student advising files and resources.

Service Hours:

Prepare essential materials for retention and first year experience events hosted by the Center for Academic Planning and Empowerment (CAPE); manage check in process and attendance for service hours events hosted by First Year Programming.

Teaching Assistant:

If your schedule allows, serve as a teaching assistant for first year courses (i.e.

INST 100, INST 140, INST 150, INST 151

) where there is need. Qualifications Must-Haves (Required)

Current Student:

Must be a currently enrolled student in good academic standing (a minimum 3.0 GPA is preferred).

Communication:

Excellent speaking and writing skills, professional phone manners, and a genuinely friendly and welcoming presence.

Organization:

Strong attention to detail, excellent time management, punctuality, and planning skills (especially when it comes to your own course schedule) and comfort using Google Workspace (Docs, Sheets, Calendar).

Availability:

Must be able to commit to a consistent weekly schedule ranging from 5-15 hours of work. The main office is in Centennial Hall (elevator accessible), but other events may take place in buildings such as Walton, Warner Library, and McInnis. Great-to-Haves (Preferred)

Academic Knowledge:

Already familiar with key campus resources (like

CAPS, ARC, ODA

) and student tools (like MyEastern for degree evaluation and the registration process).

Experience:

Previous experience in a tutoring, student leadership, customer service, or office setting is a big plus!

Proactivity:

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