Director of Financial Aid Southeastern College - 3.6 Columbia, SC Job Details Full-time 4 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Staff performance monitoring Overseeing educational regulatory compliance Account maintenance Coaching Staff scheduling Financial aid application processing Student information system Team scheduling Financial issue resolution Team development Financial records review Team training Call monitoring Document quality checks Senior level Positive reinforcement Team motivation (leadership skill) Transaction reconciliation Professional development training Educational assistance administration Student loans Full Job Description

OVERVIEW

The role of the Director of Financial Aid is to ensure the appropriate and accurate processing of student financial aid packages.

BUSINESS CONTRIBUTIONS

The Director of Financial Aid oversees a staff of financial aid administrators who work to ensure students are properly funded, packaged, and prepared to start each semester. The Director of Financial Aid accomplishes this through: Ensuring staff are up-to-date on current laws, regulations, and financing options Reviewing all financial aid packages for accuracy Working with the OOED to ensure accurate and timely posting of funds

ESSENTIAL FUNCTIONS

Overseeing Student Financing:

It is the responsibility of the Director of Financial Aid to oversee the student financing process and ensure students are packaged and prepared to begin class. To accomplish this, The Director of Financial Aid must: Oversee and manage the financial aid process Ensure all prospective students are provided with basic overview of financial aid process Ensure students are provided with all available options and packed Ensure students understand packaging Ensure all regulations and laws are followed Coordinate with other campus departments Reviewing and Following-up on

Student Packaging:

The Director of Financial Aid is responsible for ensuring that all student packaging is completed accurately and submitted for processing. To accomplish this, the Director of Financial Aid must: Review scanned packages for quality and provide any feedback to Financial Aid Administrators as necessary Reconcile any complex financing issues Submit to Student Financial Services (OOED) for review and processing Work with Student Financial Services (OOED) to reconcile any problems Work with Bursar to ensure posting of cash payments

Monitoring and Tracking Financial Aid Packages:

The Director of Financial Aid reviews and tracks the financial aid process at the campus level. To accomplish this, the Director of Financial Aid must: Review monthly start date reports Review monthly account balance reports Investigate account balance issues Monitor for potential defaults Follow-up on potential and actual defaults Track Sally Mae, government/private scholarship, grant, and private loan postings Track drops and academic dismissals Re-package continuing students Preparing Graduating and Exiting Students (graduating, dropped, and dismissed students): A critical element to student success is an understanding of their financial obligations once they exit Southeastern College. To accomplish this, the Director of Financial Aid must: Ensure exit interviews are conducted Ensure any outstanding balances with Southeastern College are cleared

Managing Team Performance:

The Director of Financial Aid is responsible for managing the performance of the Financial Aid Administrators and staff. To accomplish this, the Director of Financial Aid must: Motivate staff and reinforce positive accomplishments Schedule hours for staff Monitor staff activities (phone calls, appointments, student interviews...) Monitor student overview discussions/interviews and provide constructive feedback Monitor effective use of C2K Campus View system Ensure Financial Aid Administrators know/are up-to-date on financial offerings Informally touch base with each Financial Aid Administrator on a daily basis Provide coaching and training programs for staff development Conduct weekly staff meetings

PHYSICAL DEMANDS

The physical demands are those required in a professional office setting: sitting, working on a computer, using a telephone, communicating with coworkers and getting to and from appropriate campuses.

WORK ENVIRONMENT

Professional office setting: moderate noise levels and controlled indoor climate. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

LOCATION

This position is an onsite position located at your campus unless otherwise determined by the Chancellor and/or designee. Any changes must be reviewed by the Campus President/Vice President and all final approvals must come from the Chancellor and/or designee.

BENEFITS 401

(k) 401(k) matching Dental Insurance Health Insurance Vision Insurance Paid time off