Library Services Technician The Frederick Douglass Library at the University of Maryland Eastern Shore invites applicants to apply for a full-time, non-exempt position with full benefits. This is a daytime position (8:00 - 5:00) with rotating Saturdays.

Salary Range:

$44,053 - $49,000

Benefits:

The University of Maryland Eastern Shore, as a University System of Maryland institution and a Maryland State agency, provides a comprehensive benefits package to all regular faculty andstaff. The Office of Employee Benefits provides consultative services and assistance with benefits planning, enrollment, and changes. Eligible employees may participate in a variety of benefit plans including:

• Health insurance, including multiple medical plan options for employeesand dependents offered through the State of Maryland Employee BenefitsDivision.
• Prescription drug, dental, and flexible spending accounts, and visioncoverage.
• Retirement plans: mandatory enrollment in a state pension system or anOptional Retirement Plan with Fidelity or TIAA, Supplemental RetirementAccounts (TIAA, Fidelity, or MSRP-Nationwide) with $600 annual statematch, Life Insurance (state sponsored MetLife, USMsponsored MetLife Plan, life insurance and long-term disability insurance).
• Tuition remission benefits for eligible employees and, subject to USMpolicies, spouses and dependents at University System of Marylandinstitutions.
• Non-exempt positions start at 11 days annual per year, sick leave 15 daysper year, personal leave 3 days per year). Overtime, shift-differential and on-call pay and paid holidays.
• Employee wellness and support resources and access to the State ofMaryland wellness programs.

Responsibilities:

Under general supervision, performs assigned tasks within one or more library functional areas.

• Utilizes library software as systems to retrieve and enter data.
• Performs assigned staff functions within the library management system.
• Uses designated library systems, tools, standards, and processes to create,describe, and organize a variety of library information resources.
• Provides customers with information and guidance in finding and retrievinglibrary information resources.
• Charges and renews books and other materials for customers using thelibrary management system.
• Performs basic troubleshooting of technical problems and resolves orrefers problems to others as appropriate.
• Receives and resolves customer complaints or makes referrals asnecessary.
• Applies knowledge of library collections and other accessible resources tofulfill customer needs.
• Answers inquiries regarding basic policies relate to access and use oflibrary collections and services.
• Maintains local physical collections to include sorting and shelvingmaterials, preparing materials for shipping and receiving processes forlibrary materials.
• Performs other duties as assigned.

Physical Demands:

• Manual dexterity, physical mobility, and some physical strength/stamina.
• May require extended periods of standing, bending, stooping, sitting atdesk.
• May require lifting.
• Requires communication with a variety of constituents externally andinternally.
• Requires operation of a variety of office equipment.

Minimum Qualifications

EDUCATION

High School Diploma or GED.

EXPERIENCE

Two years of experience directly related to the primary duties of the position.

OTHER:

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

Working knowledge of the nature and function of libraries and terminology; of library services, practices and procedures, and quality customer service and teamwork. Skill in alphabetic and numeric filing; proficiency and adaptability in using common computing, productivity, and information discovery tools, and library software to input and retrieve information. Ability to effectively communicate orally and in writing; to establish and maintain effective working relationships with customers and staff; to work independently and exercise initiative in applying rules, procedures and instructions; skill in basic problem solving; ability to learn new and emerging library methods and skills; ability to learn and apply library policies and practices related to access and use of information resources; ability to perform minor troubleshooting on technology devices and software; ability to lift, transport, sort, and shelve library materials.

OTHER:

Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

CONDITIONS OF EMPLOYMENT

N/A Additional Job Details

Required Application Materials:

Qualified applicants should submit a cover letter, resume, and a list of names of three current professional references (current or past supervisor) including e-mail address, and telephone number (current supervisor will not be contacted without the candidate's prior consent). All applicants must apply using the new online application system. Please visit umd.wd1.myworkdayjobs/UMES to apply. The successful candidate must be able to show acceptable documentation establishing the right to accept employment in the United States of America without employer sponsorship.

Best Consideration Date:

N/A

Posting Close Date:

N/A

Open Until Filled:

Yes Department UMES-LBSC-Library Sciences Worker Sub-Type Staff Regular Salary Range $44,053 - $52,000...Visit the Employer site for more details