A Museum Director oversees all museum operations. They are responsible for overseeing collections and exhibitions, managing staff, and directing community engagement initiatives, ensuring that the museum's cultural and education missions are fulfilled.
REPRESENTATIVE, Museum , is a public-facing position that welcomes all visitors to the Museum; services admissions using mobile ticketing system; provides information, monitors visitors in the museum galleries, and helps to ensure the safety and security of visitors as well as the Museum; participates in the daily team meetings, to include Visitor Experience, Facilities, Store, Event Rentals & Engagement staff, to review the schedule for the day (groups, classes, programs, event rentals, etc.), & to confirm assignments; close out the day with a team debrief; and facilitate the visitor experience in-gallery in coordination with Engagement team members & provide spotlight tours to visitors. The full job description is available, here . Job Requirements
REQUIRED
: High school diploma; excellent computer/digital skills; demonstrated skill in customer service and a minimum of two years of experience in a customer service role in a hospitality, retail, entertainment, or cultural organization; excellent communication and interpersonal skills, and ability to project a positive image of the museum; ability to work in a busy environment and handle multiple tasks, and to adapt to customer needs as they arise, and address them effectively and courteously; sound judgment and ability to take initiative quickly to resolve any issues, including safety or security related; ability to lift up to 25 lbs.; ability to work weekend day(s), holidays, and occasional evenings staffing museum events; and deal with confidential information and/or issues requiring discretion and judgment.
PREFERRED
: Some college experience; interest in or knowledge of STEAM (science, technology, engineering, art and technology); knowledge of POS and online ticketing systems. Cash handling experience; and fluency in other languages in addition to English. Schedule requires standing and moving about public areas of the museum for most of the day. 8/6/2026
