Overview Covid Audio Visual, an established manufacturer of professional audio-visual connectivity products, is seeking a Product Engineering Specialist to join our team in Tempe, Arizona. This is a hands-on technical position for someone who enjoys understanding how products work, solving problems, supporting manufacturing, and becoming a go-to technical resource within an organization. The Product Engineering Specialist will work closely with Engineering, Production, Sales, Customer Support, and Supply Chain. The position will support our existing products from both a technical and manufacturing perspective, including product setup, technical documentation, troubleshooting, production support, and evaluation of returned products. This position offers significant opportunity for growth as the individual develops a deeper understanding of our products, manufacturing processes, and engineering requirements. Responsibilities Serve as a primary on-site technical resource for questions involving our products, specifications, applications, and configurations. Set up and maintain items, bills of material (BOMs), routings, specifications, and other technical product information. Work directly with Production to resolve technical and manufacturing issues. Review custom product requirements and provide technical input regarding configuration, manufacturability, components, and documentation. Troubleshoot products and manufacturing issues to identify causes and determine appropriate solutions. Review returned products and RMAs, perform repairs when appropriate, and help determine repair, rework, replacement, or other disposition. Maintain product drawings, specifications, technical documentation, and related records. Assist with product changes, component substitutions, and technical updates to existing products. Provide technical assistance to Sales and Customer Support regarding products and applications. Work with Supply Chain on technical questions involving components, suppliers, and substitutions. Assist with product testing, evaluation, troubleshooting, and validation. Identify recurring product or manufacturing issues and recommend practical improvements. What We're Looking For We are looking for someone with a strong electrical/electronics technical background who enjoys hands-on problem solving and working directly with products and manufacturing. The ideal candidate has an understanding of electronic products, components, circuits, and signal technologies and is comfortable troubleshooting products, evaluating technical issues, and working with both Engineering and Production. Experience with professional audio/video products, signal connectivity, or related electronics is a plus, but is not required.

Preferred Qualifications:

Bachelor's or Associate's degree in Electrical Engineering, Electronics Engineering, Electrical Engineering Technology, Electronics Engineering Technology, or a closely related field. Hands-on experience working with electronic products, components, circuits, or assemblies. Strong electrical/electronic troubleshooting and problem-solving skills. Ability to read and understand schematics, technical drawings, specifications, bills of material (BOMs), and other technical documentation. Experience supporting products in a manufacturing, product engineering, electronics, or engineering-support environment is preferred. Ability to investigate product failures, determine likely causes, and recommend appropriate repair, rework, or corrective action. Comfortable working directly with Production personnel to resolve product and manufacturing issues. Strong organizational skills and attention to detail when maintaining product specifications, BOMs, item information, and technical documentation. Strong written and verbal communication skills and the ability to explain technical information to non-engineering employees. About Covid Audio Visual Covid Audio Visual is a Tempe-based manufacturer and distributor of professional audio-visual connectivity products serving commercial, education, healthcare, corporate, and government markets nationwide. For more than 40 years, Covid has designed and manufactured innovative AV connectivity solutions used in classrooms, conference rooms, courtrooms, auditoriums, hospitals, houses of worship, and government facilities.

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Education:

Associate (Required)

Work Location:

In person