Cloud Production Support Engineer FalconSmartIT Phoenix, AZ Job Details Contract 9 hours ago Qualifications Performance monitoring Cloud identity and access management (IAM) Implementing network security protocols Airtable Oracle Continuous Delivery (CD) implementation Tooling IT system monitoring Incident management software Application deployment Mid-level Network infrastructure Patch management Change management for system development Confluence Incident management operations support Splunk Log analysis tools Dynatrace Scripting Rally (agile software) ServiceNow Monitoring system implementation Problem management Application Maintenance Network routing Cloud automation Application support DevOps automation Cloud monitoring

Full Job Description Job Title:

Cloud Production Support Engineer Location:

Phoenix, AZ (Onsite, Hybrid)

Job Type:

Contract Job Description:

Cloud Platform :

Proven experience with Oracle Cloud Infrastructure (OCI), Oracle Integration Cloud (OIC), Oracle Analytics Cloud (OAC), and Oracle Identity Cloud Service (IDCS).

Observability & ITSM:

Hands-on experience with Dynatrace, Splunk log management, and ServiceNow incident/change management.

Networking & Security :

Knowledge of hybrid network connections, firewalls, routing, IAM policy design, and security patch upgrades.

CI/CD & Automation :

Experience with CI/CD tools, deployment pipelines, and operational script automation.

Process Management :

Strong understanding of ITIL frameworks (Incident, Problem, and Change Management). Oracle; Production Support ; GCP;OAS (Oracle Analytical Service)GCP, AWSDyna Trace, SplunkJira, Rally, Clarity Confluence, Airtable