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ITBMS Inc.

Oracle Production Support Engineer

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Job Description

Job Title:
Oracle cloud production support engineer
Location:
Phoenix, AZ (onsite)
Required Qualifications & Skills Experience:
8+ years of hands-on experience in cloud operations, infrastructure engineering, or production support.
Oracle Expertise:
Strong working knowledge of Oracle Cloud Infrastructure (OCI) architecture, networking (VPC/VCN, subnets, firewalls), and Identity & Access Management (IAM). Experience troubleshooting and supporting Oracle Integration Cloud (OIC) integrations and payloads (REST, SOAP, JSON, XML). Familiarity with Oracle Analytics Cloud (OAC) administration and reporting framework support.
Observability & Tools:
Hands-on experience with monitoring and log analysis platforms such as Dynatrace and Splunk.
Methodologies:
Strong understanding of ITIL processes (Incident, Problem, and Change Management). Thanks and Regards Parthiban S