Entry Level Service Advisor

Join Our Team at Ryan Ford! At Ryan Ford, we pride ourselves on creating a positive, team-oriented environment where employees are valued, customers come first, and hard work is recognized and rewarded. What We Offer Work-life balance Family-owned & operated dealership culture Paid training and ongoing professional development Career growth and advancement opportunities Competitive compensation with uncapped earning potential Supportive team environment Employee discounts and benefits A successful Automotive Service Advisor should have outstanding interpersonal skills, as well as the discipline and drive to put in the work necessary to be successful. This Service Advisor position is about building rapport with the customer, understanding their needs, and delivering a great service experience. We are looking for someone who works hard, follows processes, communicates clearly, and is interested in a real career with long term potential!

Responsibilities:

Meet and greet service customers promptly in a professional and courteous manner. Inspect vehicle and refer to service history to accurately identify and verify customer's service needs. Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements. Provide accurate cost and time of completion estimates for the services recommended, communicate, and get proper authorization from customers. Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services. Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up. Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer. Have an open mind and be willing to grow .

Requirements:

Valid driver license and a good driving record. Great attitude with high-energy personality. Excellent customer service skills. Ability to work well in a process driven environment.

Job Type:

Full-time Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person