We are looking for an AR & Collections Specialist to support the accounting team in Illinois. This Long-term Contract opportunity is ideal for a detail-focused individual who is comfortable working with receivables, payment activity, and customer outreach in a fast-paced environment. The person in this role will help keep account records current, resolve outstanding balances, and contribute to an efficient collections process while maintaining a strong service mindset.

Responsibilities:

• Maintain accurate and up-to-date account information in Oracle by reviewing records regularly and entering changes promptly.
• Contact members regarding overdue balances, request payment, and coordinate workable payment arrangements when appropriate.
• Apply incoming payments correctly and ensure all cash activity is recorded accurately within Oracle.
• Initiate account suspension actions for non-payment within required timeframes and document all follow-up activity in the appropriate system.
• Manage chargeback cases from start to finish for both credit card and ACH transactions, including research, documentation, and dispute follow-through.
• Drive collection efforts for monthly dues, entry fees, and IR and fuel-related balances to meet established aging targets.
• Communicate proactively with customers about delinquent accounts and provide clear updates on account status and next steps.
• Update member profiles with revised contact or payment information while preserving complete and accurate records.
• Handle a large volume of account activity and transactions while meeting deadlines and maintaining attention to detail.