Job Summary We are seeking a detail-oriented Accounts Receivable (AR) and Customer Service Support professional to join our team. This role is responsible for managing customer accounts, supporting AR processes, and assisting with customer pickups. The ideal candidate is organized, proactive, and comfortable communicating with customers to ensure timely payments and a smooth customer experience. Duties Manage customer accounts, including sending AR emails and following up on outstanding balances Generate and send account statements to customers Process check and credit card (Visa) batches to accurately post payments into our ERP system Respond to customer inquiries related to invoices, payments, credits, and account status Generate and apply credits as needed Provide order status updates and general customer support Assist customer pickups Skills Strong communication skills (phone and email) Experience in accounts receivable or customer service preferred Organized with strong attention to detail Comfortable following up with customers on outstanding balances Basic computer skills (Microsoft Office; ERP experience a plus)

Pay:

$50,000.00 - $55,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Parental leave

Work Location:

In person