Summary Objective The purpose of this position is to research, locate and contact accounts receivable customers regarding delinquent invoices and collection of payment due. Analyze accounts receivable database records, reconciles accounts and prepares reports. This class works under general supervision, independently developing work methods and sequences.

ESSENTIAL FUNCTIONS

The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary. Posts and balances payments. Collects data, maintains database and prepares reports. Prepares correspondence, completes special projects and maintains files and records. Identifies, researches and monitors delinquent accounts for outside collection efforts. Contacts delinquent accounts receivable customers by phone or written correspondence. Investigates and resolves customer inquiries related to accounts receivable issues. Monitors customer accounts for non-payment, delayed payment and other irregularities. Establishes delinquent account payment plans. Identifies delinquent accounts eligible for write-off procedures. Reviews accounts receivable accounting transactions for accuracy. Performs related work as assigned.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

Associate's Degree in Accounting, Finance or related discipline. Two years of collection, billing or accounting experience.

EQUIVALENCY

An equivalent combination of education, training, and experience may be substituted.

OTHER MINIMUM REQUIREMENTS

None.

PHYSICAL DEMANDS

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

UNAVOIDABLE HAZARDS

(WORK

ENVIRONMENT

) Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken. None.

AMERICANS WITH DISABILITIES ACT COMPLIANCE

Louisville Metro Government is an Equal Opportunity Employer. ADA requires the Louisville Metro Government to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

STANDARD CLAUSES

May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of Louisville Metro Government. This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

ESSENTIAL SAFETY FUNCTIONS

It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses. Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed and employees are properly trained.