The Finance Clerk Assistant performs technical, administrative, and customer service work in support of the Town's financial operations and front counter services. Work involves assisting with accounting functions, revenue collection, recordkeeping, and financial reporting, while also serving as a primary point of contact for the public in conducting municipal transactions and providing information. Employees in this class operate with a high degree of accuracy and attention to detail while managing multiple responsibilities in both financial and customer service environments. The position requires frequent interaction with the public, handling financial transactions, responding to inquiries, and supporting daily front office operations in a professional and courteous manner. Work includes both office-based financial duties and front counter responsibilities, requiring the ability to prioritize tasks, manage interruptions, and maintain accuracy in a fast-paced environment. Work is performed under the general direction of the Finance Director, with coordination and support provided to other municipal departments as needed.

Essential Duties and Responsibilities:

1. Provide administrative and operational support to the Finance Director in maintaining the Town's financial systems, records, and reporting processes. 2. Assist in managing daily revenue collection activities, including receiving payments, issuing receipts, reconciling cash drawers, and preparing deposits in an accurate and timely manner. 3. Process invoices, verify account coding, prepare payments, maintain vendor records, and resolve discrepancies to ensure accuracy in accounts payable and receivable. 4. Assist with payroll and benefits processing while ensuring compliance with legal, contractual, and budgetary requirements. 5. Support the preparation of financial reports, including budget tracking, monthly and annual reporting, and audit preparation. 6. Assist with reconciliation of bank statements and general ledger accounts to ensure accuracy of financial records. 7. Maintain organized and accurate financial filing systems, both electronic and paper, in accordance with established procedures. 8. Respond to internal and external financial inquiries in a professional and timely manner. 9. Provide service to customers at the front counter, performing a variety of municipal transactions including accepting payments, issuing receipts, answering questions, and providing information related to Town services. 10. Assist residents, contractors, and the public with inquiries, directing them to appropriate departments or providing accurate information as needed. 11. Participate in the billing, receipt, and recording of taxes, fees, and other municipal revenues. 12. Operate and balance cash drawers and ensure all transactions are recorded accurately and in accordance with Town policies. 13. Answer telephones, respond to inquiries, and provide general administrative support to the front office. 14. Assist with clerical, recordkeeping, and administrative tasks in support of the Town Clerk, Finance Department, and other municipal functions as assigned.

Knowledge, Skills and Abilities:

Knowledge of modern office procedures, practices, and equipment, including computers and standard office software. Working knowledge of basic accounting principles, financial recordkeeping, and cash management practices. Knowledge of computerized accounting systems, databases, and spreadsheets as they relate to municipal operations. Ability to process financial transactions accurately, including accounts payable, receivable, and payroll support functions. Ability to maintain accurate financial records and perform basic reconciliation processes. Ability to understand and follow financial policies, procedures, and internal controls. Ability to handle cash, balance receipts, and maintain accurate transaction records. Ability to communicate effectively both verbally and in writing, including providing clear information to the public and responding to inquiries. Strong interpersonal skills, with the ability to interact professionally and courteously with the public, contractors, and municipal staff. Ability to manage multiple tasks, prioritize workload, and respond to interruptions in a fast-paced environment. Ability to exercise attention to detail and maintain a high level of accuracy in all work performed. Ability to exercise sound judgment and maintain confidentiality when handling sensitive financial and personal information. Ability to remain professional and composed while managing high volumes of customer interaction. Ability to work independently while maintaining coordination with the Finance Director and other municipal departments.

Job Qualifications:

High school diploma or equivalent (required). Proficiency in the use of computers, accounting software, spreadsheets, and standard office equipment (required). Associate's degree in accounting, business, finance, or a related field (preferred); or any equivalent combination of experience and training. Three to five years of experience in accounting, bookkeeping, customer service, or a related field (preferred). Experience with municipal accounting or clerk-related functions, including cash handling and public transactions (preferred). Experience with TRIO, MOSES, or similar municipal software systems (preferred). Ability to obtain and maintain any required certifications and training relevant to the position and pass a background check and required pre-employment screening.

Compensation and Status:

This is a non-exempt, hourly role.

Compensation:

Based on experience, qualifications, and certifications.

Pay:

$19.00 - $21.00 per hour

Benefits:

Dental insurance Disability insurance Employee assistance program Health insurance Life insurance Paid sick time Paid time off Retirement plan Vision insurance

Work Location:

In person