Job Summary Complete Home Concepts is looking for a dependable, detail-oriented, and customer-focused Billing & Accounts Receivable Specialist to join our team. This position will handle billing, payment processing, accounts receivable, and collections for both our Contractor Accounts and Design Center clients. The ideal candidate will be comfortable working with numbers, communicating with customers, and taking ownership of outstanding accounts from billing through payment. Key Responsibilities Process invoices for Contractor Accounts and Design Center clients Enter and apply customer payments accurately in the ERP system Process credit card, check, ACH, and E-Pay payments Scan checks into the banking application Monitor outstanding balances and AR aging Contact customers by phone and email to collect past-due invoices Research and resolve billing and payment discrepancies Maintain accurate customer account records and collection documentation Provide professional, responsive customer service regarding billing and account questions Communicate with customers, contractors, sales, operations, and management to resolve account issues Assist with account reconciliation and month-end AR tasks May assist with Accounts Payable invoice processing and inventory count entry Perform other accounting and administrative duties as needed Qualifications Experience in the collection of accounts receivable is required Experience with billing, payment processing, or accounts receivable Experience working with contractors or contractor accounts is a plus Strong attention to detail and accuracy Excellent communication and customer service skills Comfortable having professional but firm conversations regarding past-due balances Strong organizational skills and ability to manage multiple priorities Basic computer skills and ability to learn new software systems ERP or accounting software experience preferred Ability to work effectively in an environment characterized by change and ambiguity, demonstrating flexibility and adaptability in a fast-paced setting

Benefits:

We offer a comprehensive benefits package designed to support our employees' well-being and professional growth. Our benefits include flexible scheduling options to promote work-life balance, health insurance coverage, paid time off, and a 401(k) enrollment plan . We believe in fostering a positive work environment where employees feel valued and supported. We are committed to creating a workplace that promotes health, happiness, and career satisfaction for every employee.

Job Type:

Full-time Pay:

$55,000.00 - $65,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person