Collection Bureau Services, Inc is seeking a motivated and detail-oriented Accounts Receivable Representative to join our exceptional team in Missoula. This role is vital in creating a positive experience for consumers and helping Montana maintain strong financial health.

Key responsibilities:

Engage with consumers over the phone using empathy, professionalism, and firmness. Negotiate payment arrangements and terms. Use investigative skills to locate consumer assets. Manage both inbound and outbound calls effectively. Work independently while also collaborating with team members. Maintain punctuality and accountability in a fast-paced environment.

Skills & Qualifications:

Excellent phone etiquette and customer service abilities. High attention to detail and accuracy. Proficient computer and typing skills; familiarity with Microsoft Office and other standard software. Strong time-management and organizational skills. Self-motivated and capable of working independently. Strong reading comprehension and analytical thinking. Clear and effective verbal communication. Commitment to confidentiality and professional integrity. What We Offer Health, dental, vision, supplemental insurance and HSA/FSA after 30 days 401(k) with 4% match after 1 year and Profit sharing after 1 year. New for 2026-the treatment of Student Loan Payments as Elective Deferrals for purposes of matching contributions Flexible scheduling (Mon-Fri, no weekends). Paid time off, holidays, family & parental leave. Supportive, team-oriented culture with professional growth. Collection Bureau Services, Inc., a family-owned business serving Montana since 1976, is a trusted leader in accounts receivable and debt recovery. We're committed to ethical, effective collection solutions and exceptional client service. If you're friendly, reliable, and eager to grow professionally, we'd love to hear from you. Apply today to be a part of a dynamic team that values integrity, innovation, and service.

Job Type:

Full-time Pay:

From $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Profit sharing Vision insurance

Work Location:

In person