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www.carson.com
AR Collections Specialist
Entry-Level JobVerifiedNo experience needed
Career Insights for Accounts Payable / Receivable Clerk
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Based on New York data
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What they do
An Accounts Payable or Receivable Clerk keeps records of accounts and financial transactions, with specific responsibility for Accounts Payable/Receivable. Works for a business or bookkeeping service. Provides information for financial and tax reports completed by an accountant.
$49,406 / year median in New York
-7% projected decline
Job Description
Job Summary Carson Optical is seeking a motivated and detail-oriented Collections Specialist to join our Accounts Receivable (AR) team. In this role, you will be responsible for managing customer collections, resolving payment issues, and maintaining a healthy accounts receivable. You will also serve as a backup for data and order entry functions, making this an excellent opportunity for someone who enjoys a variety of responsibilities. We are looking for someone with strong computer skills, especially Microsoft Excel, excellent communication skills, and a positive attitude. The ideal candidate is organized, eager to learn, and enjoys working in a team environment. Previous collections experience is helpful but not required —we are willing to train the right candidate. Key Responsibilities Collections & Chargebacks Contact customers by phone and email regarding past-due invoices in a professional and courteous manner. Collaborate with the Accounts Receivable team to investigate and resolve billing discrepancies and chargebacks. Monitor accounts receivable aging reports and proactively reduce outstanding balances. Establish and monitor customer payment plans when appropriate. Record and maintain accurate collection notes and payment activity within the ERP system. Respond promptly and professionally to customer account inquiries. Perform credit checks and obtain trade references for prospective customers. Data & Order Entry Enter and update customer purchase orders within the ERP system. Assist with EDI and API order entry. Provide backup support for data entry and other administrative functions as needed. Assist the Accounts Receivable team with additional projects and departmental support. Qualifications Strong Microsoft Excel and Microsoft Office skills. Good written and verbal communication skills. Strong attention to detail and organizational skills. Basic computer and data entry skills. Ability to learn new software and processes quickly. Positive attitude with a willingness to learn and grow. Ability to work independently and as part of a team in a fast-paced environment. Previous customer service, administrative, retail, or office experience is a plus. Professionalism in handling confidential and sensitive financial information.