A Claims Supervisor is responsible for a team of claims examiners and associated staff. Oversees team success and ensures that claims practices and procedures comply with contracts, regulations, and guidelines.
Commercial General Liability Claims Manager Location:
West Trenton, NJ Work Arrangement:
Hybrid | 4 days onsite, 1 day remote
Employment Type:
Full-Time Salary:
$121,807-$141,453
Bonus:
10% based on individual and company performance About the Opportunity Our client is an established property and casualty insurance carrier with a growing commercial business throughout the Mid-Atlantic region. They are seeking an experienced Commercial General Liability Claims Manager to lead and develop a Commercial Claims operation. This position oversees four Claims Supervisors and their teams and works closely with senior leadership and business partners to strengthen claims operations, processes, and service. Key Responsibilities Lead, coach, and develop four Commercial Claims Supervisors and their teams. Provide strategic leadership for the Commercial Claims Unit. Develop workflows, training, and best practices for complex commercial claims. Provide guidance on coverage determinations and oversee claims and litigation across multiple jurisdictions. Conduct claim file reviews and provide performance feedback to supervisors. Monitor workload, capacity, operational performance, and emerging trends. Coordinate specialized experts and external vendors. Support Agent/Broker/Insured claim review meetings. Keep senior claims leadership informed of significant claims, challenges, and recurring trends. Present team results during quarterly management meetings. Participate in recruiting and interviewing as needed. Ensure compliance with procedures and applicable regulations. Required Qualifications 2+ years of commercial claims supervisory experience required. College degree required. Several years of commercial claims experience with an insurance carrier . Strong commercial insurance policy knowledge and technical aptitude. Experience managing complex claims and litigation. Strong leadership, coaching, and people-management skills. Excellent critical-thinking, problem-solving, and decision-making abilities. Excellent written and verbal communication skills.
Compensation & Benefits Salary:
$121,807-$141,453, based on experience and credentials. 10% bonus opportunity based on individual and company performance.
Benefits include:
401(k) with employer match up to 8% plus additional service-based contributions Health, Dental, and Vision insurance Life and Disability coverage Generous PTO and Paid Sick Leave Paid parental leave Additional eligible discretionary bonuses Apply If you're an experienced commercial claims leader ready to lead teams and help shape a growing Commercial Claims operation, we'd like to hear from you.]
Pay:
$120,000.00 - $141,000.00 per year
Benefits:
401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance
