Insurance Claims Trainer Tesla - 3.3 Draper, UT Job Details Full-time 7 hours ago Benefits Commuter assistance Health savings account AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Flextime Adoption assistance Employee assistance program 401(k) matching Employee discount Benefits from day one Pet insurance Qualifications Coaching Presentations for conferences or internal meetings Regulatory compliance in claims processing Performance feedback (performance evaluation method) Brand representation Insurance regulation Insurance claims management software Legal compliance Full Job Description What to Expect Tesla Insurance is seeking a dedicated and experienced Claims Trainer to join our team to lead trainings for our Bodily Injury teams. This role is pivotal in designing, developing, and delivering comprehensive training programs for claims adjusters and support staff across several teams. The Claims Trainer ensures that team members are equipped with the knowledge, skills, and tools necessary to handle insurance claims efficiently, accurately, and in alignment with our commitment to exceptional customer experience and innovation. As a key point of contact for new hires and developing staff, this position helps set professional standards and reinforce the Tesla Insurance brand. What You'll Do Design and deliver engaging training for new hires and ongoing professional development for claims staff Provide one-on-one coaching and feedback to strengthen claims handling, decision-making, and customer interaction skills Educate staff on Tesla Insurance claims processes, systems, documentation standards, and best practices Ensure training content and delivery reinforce compliance with applicable insurance regulations and company standards Assess trainee progress through quizzes, role-play scenarios, and practical evaluations to confirm readiness for independent work Partner with leadership to identify skill gaps and build targeted training solutions that improve quality and consistency Stay current on industry trends, regulatory changes, and internal process updates to keep training materials accurate and relevant What You'll Bring Bachelor's degree in Business or related field or equivalent claims training experience Proven experience in insurance claims handling and/or claims training roles Strong understanding of insurance regulations and compliance requirements Working knowledge of claims systems, workflows, and quality standards Excellent communication and presentation skills for delivering clear, engaging training Ability to provide constructive coaching and feedback to diverse team members Commitment to professionalism and representing the Tesla brand positively Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D Short-term and long-term disability insurance (90 day waiting period) Employee Assistance Program Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.