A Compliance Officer or Analyst monitors internal compliance with company policies and also company compliance with local, state and federal laws. Reviews company documents, including contracts and marketing materials; communicates with employees and develops training and internal policy materials.
Senior Code Compliance Officer is an exempt position; must be a self-starter and operate with a minimal amount of direct supervision; position reports to the Planning & Community Development Manager; performs a full range of assigned duties in the Code Compliance area; requires a high skill level and the ability to perform under a complex assignment of projects with multiple complex violations and a great amount of time working in the field verifying and enforcing town and/or state code or policy violations regarding land use laws supporting efforts regarding public welfare, public safety, public nuisances, public health conditions on property, and property maintenance, including, but not limited to litter control, high grass and weeds, accumulation of garbage or accumulation of junk or junked vehicles, trash, residential parking violations; performs other related work as assigned, with ultimate goals of protecting all residents and assisting in protecting residential and business property values.
ESSENTIAL JOB FUNCTIONS
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the classification if the work is similar, related or a logical assignment to the class: Investigates complaints regarding the municipal code and/or state laws and interviews witnesses or neighbors as necessary; gathers evidence and documents all information required to initiate a violation report. Patrols the town in a proactive manner to identify immediate public safety and health violations; responds to dispatched calls for service from citizens or Town staff. Conducts onsite inspections and re-inspections, investigates and determines existence and type of zoning, housing, signage, health, noise, animal, public safety, property maintenance and/or nuisance code violations and initiates corrective actions to bring about compliance; determines time frames for compliance achievement; issues notices of violations and citations. Answers inquiries from and advises property owners, builders and the public regarding compliance with zoning and health regulations, property maintenance standards, regulatory practices and current active code enforcement cases; responds to citizen complaints regarding potential code violations; conducts research regarding property ownership, current and past permits and applications, and applicable codes; coordinates code enforcement actions with other Town departments and other governmental agencies when necessary. Consults with and coordinates activities with the Planning & Community Development Manager, local law enforcement officers and other Town staff. Plans and recommends code enforcement strategies and policies; develops code enforcement procedures and schedules; assists planners in preparing new municipal codes or revising existing ordinances. Prepares correspondence to educate the public and advise individuals on the status of code enforcement activities. Develops permit conditions standards, streamline checklists, and inspection procedures; maintains accurate, complete records of complaints, inspections, violations, and citations; prepares periodic written reports detailing code enforcement activity and results. Approach public relations as a means to foster public awareness and understanding of code enforcement goals and mission, to obtain public support, to build valuable relationships and network to further the cause of public health and welfare. This may be accomplished through attending meetings and functions, participating in regional activities, taking on responsibilities within other organizations, speaking engagements, etc. Approach office administration as a means to facilitate and maintain pertinent information to keep the code enforcement functions moving smoothly. This may be accomplished through copying documentation, follow-up on meeting discussions, monitoring progress of activities, monthly and quarterly reports for state, budget compliance and preparation, record keeping, etc. Represent the Town in court; testifies regarding code violations. Ability to work flexible hours including evenings and weekends Perform other duties as assigned
Graduation from an accredited college/university with an Associate Degree in Planning, Public or Business Administration, Political Science, or in a closely related field - or - any equivalent combination of education (minimum High School Diploma or GED) and work experience. Must possess a valid Texas Driver s License with good driving record. Must possess the Certified Code Enforcement Officer Registration from the Texas Department of Licensing and Registration or have former peace officer experience. Preference may be given to applicants with Certified Code Enforcement Certification and/or bilingual in English and Spanish.
KNOWLEDGE, SKILLS, AND ABILITIES
Experience:
Five (5) or more years of progressively responsible experience in code enforcement/compliance, planning and zoning, government relations, or a related field. Experience should demonstrate increasing levels of responsibility, complexity, independence, leadership, or specialized knowledge. Former peace officer experience preferred.
Knowledge:
Requires extensive knowledge of municipal codes, ordinances, and regulations; knowledge of Texas Department of Health practices and operations related to health and safety.
Abilities:
Ability to maintain strong working relationships with local officials, boards and commissions, community leaders, business owners, and the general public; execute Town policies and procedures; must possess exceptional decision-making skills, good judgment, emotional control, understanding, and above all, impeccable integrity. Ability to manage, mentor and guide new and current code compliance personnel.
Skills:
Highly skilled in communicating effectively both orally and in writing; ability to effectively handle sensitive situations requiring courtesy, persuasion, and tact; ability to handle confidential matters in a responsible manner; ability to be punctual and attend work regularly; ability to work in inclement weather conditions with highly fluctuating work hours and working conditions, works well under pressure and produces results in a timely manner; works well with the public, department heads, and general workforce; communicates effectively with Town leadership, Town staff, and business groups; maintains composure, displaying a helpful attitude and professional demeanor in all circumstances, both in person, via telephone and via email; proficient in PowerPoint, Excel, and Word.
PHYSICAL DEMANDS/WORK ENVIRONMENT
Frequent reaching, sitting, standing, walking, talking, seeing, hearing, and keyboarding. Occasional lifting and carrying up to forty (40) pounds. Work is typically performed in a standard office, vehicle and outdoor environment, and involves sitting, standing, walking, driving and bending for extended periods of time. Requires time spent in a vehicle, and time in the field inspecting property, sites, and buildings. A large portion of the work is performed in outdoor environments that may include inclement weather. Potential exposure to criminal suspects.
CONDITIONS OF EMPLOYMENT
Must pass criminal history check. Must pass motor vehicle records check.
