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People's Alliance Federal Credit Union

Checking / Operations Clerk - Credit Union

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What they do

A Credit Specialist or Clerk reviews the credit history of individuals or businesses that apply for credit. Requests information from credit companies, analyzes computerized records and payment histories, and determines whether new credit can be approved.

$51,070 / year median in New York

-2% projected decline

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Job Description

People's Alliance Federal Credit Union is seeking a Temporary Checking / Operations Clerk for our Hauppauge, NY branch. Primary job function will be to assist our members by answering telephone calls and responding to basic account information. This is a Full-Time temporary position with strong potential to transition to a Full-Time Direct Hire.
Hours :
Monday-Friday 8:15 AM-4:15 PM (with a paid 30-minute lunch break)
Responsibilities :
Service members in a courteous and efficient manner Assist members with online banking, account questions, checking inquiries and Zelle account transfers Answer member phone calls with excellent phone etiquette Establish and maintain relationships with members while adhering to high service standards Cross-sell credit union products to all members Filing paperwork Assisting other departments as needed •Make payment arrangements on our loans
Requirements:
Banking and/or strong customer service experience is necessary Effective interpersonal and problem solving skills Ability to work in a high volume customer service environment Working knowledge of Microsoft Word, Excel & Outlook •High school diploma or equivalent a must. •Bilingual, English/Spanish is a plus
Equal Opportunity Employer Contact:
wwarner@pafcu.org
Job Type:
Full-time Pay:
$18.00 - $20.00 per hour
Benefits:
Employee assistance program Paid time off
Education:
High school or equivalent (Required)
Experience:
Customer service: 2 years (Required) Phone etiquette: 2 years (Required)
Work Location:
In person