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ISS Group Holdings Limited
USA - Boarding Agent, Maritime Ship Agent (Temporary)
Entry-Level JobVerifiedNo experience needed
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Based on North Carolina data
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What they do
A Customs Broker helps clients to get imported goods through customs at international borders. Advises on shipping routes, customs forms and requirements, duties, taxes and insurance; assists with problem solving and distribution of goods after arrival.
$64,654 / year median in North Carolina
+6% projected growth
Job Description
USA
- Boarding Agent, Maritime Ship Agent (Temporary) ISS Group Holdings Limited
- 4.
- we connect the world and see the bigger picture. The Power of People
- we rely on the strength of local agent knowledge and relationships. Progress
- we adopt new thinking and push for positive change in our industry.
Purpose of Role:
The Operations Representative (Boarding Agent) under the direction of the Operations Manager is responsible for providing logistics service to our Principals to ensure the safe and smooth turnaround of all appointed vessels within the jurisdiction of the port office, managing vessel requirements, procurement of relevant vendor services, and undertaking vessel boarding as required. The agent plays a critical role in delivering safe, efficient, and customer-focused operations in compliance with maritime regulations and company standards. Will exercise discretion and independent judgment with respect to operational matters of significance to the business and our customers. The agent performs office and non-manual work assisting Inchcape in the running and servicing Inchcape's 24-hours-a-day, 7-days-a-week on-call services commitments to its Principals. Knowledge, Skills, and Abilities Foundational knowledge of Port Operations and Port Agency services. Ability to work independently with limited supervision, multitask and possess strong initiative, exercise independent judgment within established systems and procedures. Possess organizational and time management skills with ability to prioritize, be detail oriented and results driven. Attention to detail with a high level of accuracy. Excellent customer service and communication skills, including strong verbal and listening skills. Ability to board vessels via gangway and/or pilot ladder alongside berth and over open water. Climbing, ascending, descending ladders, stairs, ramps using feet and legs and/or hands and arms. Must be able to lift and carry 50 lbs. Subject to inside and outside environmental conditions (cold, heat, wind, rain, snow). Must possess advanced proficiency with Microsoft Word, Excel, PowerPoint, SharePoint, and Outlook.Education, Qualifications, Certifications, and Licenses Education/Experience:
High School diploma or GED equivalent required. Associate degree in Maritime Transportation or related major in a public or accredited private academic institution preferred Prior experience in marine agency field desired, but not required. Transitioning military personnel and veterans are encouraged to apply. Eligibility to work in the US.Licenses:
Agents are expected to travel around specific port/terminal locations and surrounding areas and must possess their own reliable transportation, a valid "non-expired" state drivers' license, and vehicle insurance coverage. Once selected for employment, federal regulations require that the applicant must either undergo a federal background check as part of the Transportation Worker Identification Credential (TWIC) program or already possess a TWIC. The TWIC must be obtained within 30 days of appointment and be maintained for the duration of employment. For further program information, visit: https://www.tsa.gov/for-industry/twic Why Inchcape Shipping Services? We believe in building a diverse and high performing workforce, that works together to provide our partners with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realize the value of the diversity of our people and know that their unique experiences, skills, and passions- strengthens the organization, stimulates creativity, and promotes the exchange of ideas
- helping you to build a rich and rewarding career.