PT/Temp level 2\nJob

ID323045

\nLocation\nGlendale Community College\nFull/Part TimePart-Time\nRegular/TemporaryTemporary\nAdd to Favorite Jobs\nHourly Rate\n$19.25 / per hour\nNot Eligible for Benefits\nThis is a part-time, temporary position not eligible for benefits.\nWork Schedule\n20-24 hours per week\nBetween 1-6 Monday

Thursday and Friday 1-5\nMaricopa Summary\n10 Colleges.

Unlimited Opportunities.\nThe Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision—creating excellence in education for a better world.\nWe focus on people—not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.\nWe don't just support our community—we help build it.\nWe are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset.\nOur 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year.\nJob Summary\nThis position serves as the first point of contact for students and parents seeking assistance with financial aid programs, and is responsible for delivering exceptional customer service. The role includes assisting students with the completion of financial aid and scholarship materials, as well as handling escalated financial aid issues and concerns. Essential Functions\n30%

Provide accurate and consistent frontline customer service/assistance to students and parents regarding financial aid programs and related services. 20%
Analyze/interpret regulations and respond to inquiries requiring detailed knowledge of regulations and policies. Ensure compliance with all financial aid policies, and ad to a superior level of customer service 20
Review/process reports, awarding, as well as communicate with students via email and chat 20%
Support all day-to-day operations in the Financial Aid Office 10%
Assist with office projects, student outreach activities, orientations, workshops, and other campus events.

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